Quality Manager

Position Summary: Quality Managermust possess excellent attention to detail, will be expected to perform job daily in accordance with Quality procedures and requirements.

Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Manage organizations Quality Management System (QMS).
• Direct and set priorities of Inspection Group.
• Review cert packs, sign certs of conformance.
• Write Non-Conformance Reports (NCR) and disposition returns (RMA Process).
• Manage document register, Corrective Preventative Action Report (CPAR).
• Work with Purchasing Manager to ensure and manage supplier risk sheet is current (ASL).
• Initiate source requests as required.
• Oversee collection of metric/data.
• Review and approve Fare Article Inspection Review (FAIR).
• Approve outside processing purchase orders.

Competencies: To perform the job successfully, an individual should demonstrate the following.

Communications - Exhibits good listening and comprehension. Expresses ideas and thoughts in written form. Expresses ideas and thoughts verbally. Keeps others adequately informed. Selects and uses appropriate communication methods.

Customer Service - Displays courtesy and sensitivity. Manages difficult or emotional customer situations. Meets commitments. Responds promptly to customer needs. Solicits customer feedback to improve service.

Dependability - Commits to doing the best job possible. Follows instruction. Keeps commitments. Meets attendance and punctuality guidelines. Responds to requests for service and assistance. Takes responsibility for own actions.

Planning & Organization - Integrates changes smoothly. Plans for additional resources. Prioritizes and plans work activities. Sets goals and objectives. Uses time efficiently. Works in an organized manner.

Quality - Fosters quality focus in others. Improves processes. Measures key outcomes. Sets clear quality requirements. Solicits and applies customer feedback.

Use of Technology - Adapts to new technologies. Demonstrates required skills. Keeps technical skills up to date. Troubleshoots technological problems. Uses technology to increase productivity.

Requirements

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Strong knowledge of AS9100 Standards.
• Auditing experience.
• Extensive experience with RCCA (Root Cause and Corrective Action) methodology.
• Knowledge of team building skills, experience working with teams to accomplish business objectives for resolutions.
• Understanding of structure of contracts and business terms and conditions.
• Business writing and communication skills.
• Ability to learn ERP system.
• Ability to train, guide and motivate team.
• Blueprint reading
• Familiarity with Inspection methods.

Education/Experience:

​​Bachelor's degree from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.​

Language Ability:

​​Read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Write routine reports and correspondence. Speak effectively before groups of customers or employees.​

Mathematical Ability:

​​Add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Compute rate, ratio and percent, and draw and interpret bar graphs.​

Reasoning Ability:

​​Apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Deal with problems involving several concrete variables in standardized situations.​

Computer Skills: Intermediate.

Certificates and Licenses: ANAB accredited auditing certificate, Six sigma, and SPC training preferred.

Supervisory Responsibilities: Yes.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be comfortable working in Manufacturing environment.

Benefits

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Schedule:

8 hour shift

• Day shift
• Monday to Friday

Experience:

• AS9100: 3 years (Required)

Work Location: In person