Benefits Analyst
- Monitors benefits email inbox and is responsible for determining how to route, research, resolve and/or respond to inquiries from employees, management and vendors regarding benefit program matters. Responsiveness is of the utmost importance; therefore facilitation must be completed in a timely manner and no later than the same business day. Responsible for elevating inquiries to Director of Benefits or other department team members as appropriate.
- Assists with administering the weekly, bi-weekly, monthly, quarterly, and annual benefits fundings, billings, and other invoiced payments, including submissions to Finance for payment.
- Presents the weekly benefits portion of new hire orientation in rotation with other staff members on Friday mornings.
- Assists with the collection of health insurance premiums from employees that are on a non-paid status or absent/not working. This includes reaching out to employees and coordinating with accounting department team members.
- Audits beneficiary designations on Life, AD&D insurance and 401k plans on a quarterly basis and facilitates outreach to participants that haven’t designated a beneficiary.
- Serves as backup support for the compliance and administration of the company leave programs, including: FMLA, PDL, CFRA, PFL, individual city and state mandated leave programs and programs facilitated by a Third-Party Administrator (TPA).
- Audits Health Savings Account (HSA) enrollments to verify that employees that are eligible to receive the company contribution are enrolled. Coordinates resolution of discrepancies, if any are found.
- Monitors ACA and MEC compliance and ensures that eligible employees are offered health insurance coverage on an ongoing basis. Assists with audits performed on 1095-C forms for accuracy and edits if incorrect, by the established deadline.
- Assists with annual Benefits Open Enrollment, which includes communications to employees, editing and reviewing Benefits Guides, employee meetings, validating benefit deductions, user acceptance testing, dual enrollment period, and managing questions/issues after Open Enrollment has ended.
- May support other department staff as backup to calculate catastrophic illness sick pay for eligible employees on leave (if applicable) and coordination of payments with payroll, based on wage supplement programs and eligible state disability programs.
- Assists other department staff and company management as needed in the coordination of the ADA accommodation interactive process, including travel and ergonomic evaluations, etc. This may include collaboration and support of return-to-work effort of injured workers.
- Supports annual 401k plan audits and administration. Oversees 401k loan administration process to ensure that repayment deductions are executed correctly per the amortization schedule. Monitors 401k loan process notifications to address delinquent loans.
- Attends 401k Investment Committee meetings as an observer.
- Assists with open enrollment process for Employee Stock Purchase Plan twice a year.
- Responsible for distributing the monthly wellness newsletter to all company employees.
- Serves as backup support for compliance, reporting and payment submission for activities relating to the San Francisco Health Care Security Ordinance (SF HCSO).
- Provides general human resources department support, as needed and as assigned by management. Additional duties and responsibilities may be assigned by supervisor, as business needs dictate.
- Operates every day with safety as the top priority for self and other employees, takes proactive measures to ensure a safe work environment. May be involved in addressing safety issues, initiatives and training for business units and worksites as needed in collaboration with the Environmental Health and Safety Department.
- All Willdan employees are expected to follow company policies and procedures, whether those policies and procedures are established in writing or in practice. All Willdan employees must adhere to the highest ethical standards, respect and cooperation in the workplace and focus on delivering world-class experience to internal customers and all Willdan clients and business partners.
- Minimum 2-5 years of Benefits and 401k Plan administration experience.
- 2+ years of experience administering nationwide/multi-state leave of absence programs.
- Experience with HRIS/Benefits systems, ADP Workforce Now a plus.
- Proficient in Microsoft Office suite, intermediate expertise in Excel. Proficient in creating reports using HRIS system to extract targeted data.
- Knowledge of multi-state health and welfare plans, leave of absence and ADA laws and regulations.
- Knowledge of 401k retirement savings plan regulations and administrative requirements.
- Excellent communication, writing and organizational skills.
- Bachelor's degree in Human Resources, or equivalent work experience.
- Track record of prioritizing multiple projects and tasks to ensure timely delivery of high-quality work product.
- Effective listening, verbal communication, and written communication skills with proven ability to appropriately adjust messaging to different audiences.
- Ability to work effectively in a fast-paced, growing entrepreneurial work environment.
- Customer service oriented.
- HR certification (SHRM-CP, PHR, CEBS) a plus.
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