Broadcom (CA) Spectrum Network Product Specialist (Senior)

Job Description

Job Description

MUST have Boardcom DX Network Solutions application 5+ years of experience.

Contract Duration:5 month

** OPEN TO LOCAL AND NON-LOCAL*** 100% Remote
*The duration is only until the end of 2025 with a strong possibility of rolling into 2026.

TOP THINGS:
SNMP, Nerwork / Telecom monitoring experience, hands on admin of network devices

Job Title: IT Network / Telecom Product Specialist (Senior)

We’re looking for a hands-on Alarm Integration Technician with a basic understanding of IP networking and telecom equipment. You’ll help ensure SNMP traps and alarms are properly configured and reporting into Spectrum, working closely with both the Transport and Spectrum teams.

Responsibilities
The successful candidate will be responsible for the following. The list is not all inclusive and additional tasks may be assigned to the candidate.
• Key Responsibilities:
o Device Research & Validation
o Identify and validate network equipment using internal tools (e.g., Telenium).
o Confirm if devices support SNMP traps and locate MIBs (Management Information Bases).
o Conduct web searches and consult documentation to gather necessary equipment specifications.
• Alarm & SNMP Trap Configuration
o Review and rationalize alarms (type, severity, response).
o Change SNMP trap settings in lab environments and ensure correct name, location, and trap destination settings.
o Validate alarm reporting to Spectrum and ensure it is non-service-affecting.
• Testing & Troubleshooting
o Perform basic IP networking tests (ping, telnet, traceroute).
o Use test sets to confirm trap configurations and alarm propagation.
o Troubleshoot DNS issues using Infoblox or related DNS systems.
o Update node names and locations on production equipment as needed.
• Cross-Team Collaboration
o Coordinate with the Transport and Spectrum Teams to ensure successful alarm integration.
o Provide required MIBs to the Spectrum Team and assist in validation.
o Escalate issues and create work orders (WO) or incident tickets (INC) as required.

Required Skills / Experience
• Proficient in Installation and Configuration of Broadcom (CA) DX NetOps solutions: Spectrum, PM, NFA.
• Proficient in supporting of Broadcom (CA) DX NetOps solutions: Spectrum, PM, NFA for network system monitoring including routers, switches, firewalls, load balancers, wireless.
• Proficient in Integrating of Broadcom (CA) NetOps (DX NetOps, Spectrum, NFA, PM) with other Broadcom solutions: Infrastructure Manager (UIM) and AIOps (Operational Intelligence Dashboard) solutions.
• Proficient in Integrating of Broadcom (CA) NetOps solutions with third party: Remedy Service Desk
• Proficient in Planning for installation Hardware, Software, Sizing, etc.
• Familiarity with Remedy – creating, working incident, change and work order tickets.
• Certificate Management.
• Familiarity with supporting monitoring tools for network solutions including routers, switches, firewalls, load balancers, wireless.
• Familiarity with networking protocols (e.g. SNMP, MPLS).
• Work closely with network teams (Windows, UNIX, Network, Application etc.) & Broadcom (CA) Support.
• BA/BS in Computer Science, IT Networking, Security, or other related technical degree.

Desired Skills / Experience
• 10+ years’ experience in directly supporting Network Fault Management tools in large enterprises.
• 10+ years’ experience in directly support Network Performance Management tools in large enterprises.
• 5 years’ experience directly supporting Broadcom (CA) NetOps (DX NetOps, Spectrum, NFA, PM).
• Creating and maintaining integration between Broadcom (CA) AIOps solutions: e.g. DX NetOps to Operational Intelligence Dashboard.
• Managing product licenses.
• Proficient in reviewing and installation of new patches for the applications.
• Knowledge of Python, PERL, Groovy or other programming languages common to monitoring tools.

Note: This position requires - Clear Background, Drug Test, and Education Check.

Must be authorized to work in the US for any employer without Sponsorship.

(Principal Only! No Corp to Corp)

Company Description

About us:

The Norland Group has been in operation successfully since 1996. We are a strong believer of people management, professionalism and accountability. We only make promises when we are certain we can fulfill them. Our business focuses on fulfilling the needs of commercial and government customers in administrative services, workforce mobilization, information technology, engineering, project management services.
Our Mission Statement

Our main goal is to provide career advancement opportunities to our associates. We are committed to bringing our customers exceptional support services with the highest quality, integrity, and innovation. We believe that we are the stepping stone for our associates to advance their careers and to live a better life. Everyone should have a chance to live a successful and happy life. We operate our business based on those values and we choose employees who value the same principles.

Company Description

About us:\r\n\r\nThe Norland Group has been in operation successfully since 1996. We are a strong believer of people management, professionalism and accountability. We only make promises when we are certain we can fulfill them. Our business focuses on fulfilling the needs of commercial and government customers in administrative services, workforce mobilization, information technology, engineering, project management services.\r\nOur Mission Statement\r\n\r\nOur main goal is to provide career advancement opportunities to our associates. We are committed to bringing our customers exceptional support services with the highest quality, integrity, and innovation. We believe that we are the stepping stone for our associates to advance their careers and to live a better life. Everyone should have a chance to live a successful and happy life. We operate our business based on those values and we choose employees who value the same principles.