Business Intelligence (BI) Developer

BUSINESS INTELLIGENCE (BI) DEVELOPER

WHAT IS THE OPPORTUNITY?

As a member of City National's Data & Analytics team you will drive, develop, and maintain BI reporting solutions for internal clients and colleagues. This is an exciting time of technology advancement and innovation across the bank.

WHAT WILL YOU DO?

• Develop dashboards, visualizations, semantic data model, and reports.
• Develop high level and detailed designs for existing reporting platforms, development activities along with process improvements.
• Work with business users to gather requirements, troubleshoot report issues, and drive resolutions towards completion.
• Effectively communicate and collaborate with business users, T&I support teams, providing an understanding of the problem and resolution.
• Become familiar with Operational Data Stores, Data Warehouse content, and other BI reporting data sources.
• Identify development and data quality issues, performing thorough testing and validation of reports, visualizations and dashboards in conjunction with business users.
• Setup and maintain access for new and current users in the BI Reporting environments.
• Research and trouble-shoot user-reported issues and incidents related to the BI reporting environment including performance, data discrepancies, access issues, etc.
• Be a self-starter, someone that will take the initiative to learn new things and research solutions without prompting.
• Ability to multi-task various projects and tasks with tight deliverables while keeping informed of existing and evolving development best practice, industry standards and technologies.
• Fosters and maintains good relationships with colleagues to meet expected customer service levels.
• Maintain all appropriate training and continuing education requirements for both internal programs and external licenses and certifications.
• Develop and maintain positive, productive, and professional relationships with key business users to meet expected customer service levels.

WHAT DO YOU NEED TO SUCCEED?

Required Qualifications*

• Bachelor's Degree or equivalent
• Minimum 3 years of BI report development experience using Salesforce CRM Analytics, SAP Business Objects, Tableau, Power BI, or other Business Intelligence technologies or equivalent
• Minimum 3 years of direct SQL experience
• Minimum 3 years of experience in finance or banking.

Additional Qualifications

• Direct experience with Oracle, MS SQL Server, and Snowflake preferred
• Direct experience with Oracle, MS SQL Server and Snowflake databases is strongly preferred.
• BS in Computer Science or a related technical field preferred.
• Direct experience with Salesforce CRM Analytics, Business Objects 4.2 or above, Tableau 2021 or above is strongly preferred.
• Excellent analytical and problem-solving skills.
• Excellent oral and written communication and interpersonal skills.
• Strong organizational, multi-tasking, and time-management skills preferred.
• Ability to work independently or within a team for problem resolution
• Must demonstrate ability to multi-task and be flexible.

WHAT'S IN IT FOR YOU?

Compensation

Starting base salary: $77,000 - $143,000 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.

Benefits and Perks

At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:

• Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
• Generous 401(k) company matching contribution
• Career Development through Tuition Reimbursement and other internal upskilling and training resources
• Valued Time Away benefits including vacation, sick and volunteer time
• Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
• Career Mobility support from a dedicated recruitment team
• Colleague Resource Groups to support networking and community engagement

Get a more detailed look at our Benefits and Perks .

ABOUT US

Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America’s leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us .

INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT

City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
*Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.
Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.

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