Senior Service Dispatcher
This is an exciting and challenging opportunity to join one of the most capable and technical teams in a growing industry. This job will require a candidate with exceptional customer service skills, professional written and interpersonal communication, multi-tasking abilities, and a heart for helping others. Serves customers by handling phone calls, processing paperwork, reviewing & enrolling customers in our service plan options, and assisting the customer service team.
Qualifications:
- Exceptional phone skills and communications with customers in all backgrounds.
- Exceptional customer service skills.
- Prior Customer Service or Sales Experience.
- Cheerful and helpful personality.
- Level disposition.
- Accurate Database capture and entry capabilities.
- Accurate Document handling, logging, compiling, and maintaining customer's information.
- Strong attention to detail.
- Self-motivated, self-directed, and independent problem solver.
- High-level multi-tasking capabilities.
- Proficient organizational skills.
- Computer Proficiency (including MS Office Apps).
- Knowledge of and ability to operate general computer equipment/devices.
- Ability to work both alone and in a team environment.
General Job Duties:
- Answer phone calls and resolve or facilitate to others as needed. Assure customer confidence.
- Enter, update, and maintain accurate customer information in database.
- Order processing on stair lift sales transactions.
- Processing stair Lift permit submittals and approvals.
- Handle requests for service plan information by efficiently and effectively explaining options.
- Follow up with customers coming off warranty and enroll (sell) them a service plan.
- Enter new service plans and assist customers with the sign-up process.
- Ongoing learning in safety awareness, code and regulatory knowledge as it helps equip in the selling stage.
- Document actions by completing forms, reports, logs, and records.
- Update database by verifying and entering data.
- Maintain and protect organization's value by keeping information confidential.
- All others duties as assigned.
Recommended Jobs
Technical Subject Matter Expert - Planning Analytics (San Francisco)
Introduction The IBM Technical Subject Matter Expert role within the sales process is to fully understand a prospects business problem and construct a solution around that problem leveraging the IBM…
Production Support
Job Description Job Description DEPARTMENT: Production POSITION ACCOUNTABLE TO: Production Manager POSITION TYPE: Full-time, hourly (non-exempt) JOB SUMMARY: The candidate offered this …
Senior Data Engineer
Job Description Job Description Job Title: Data Engineer Location: Irvine, CA Company: Eterna Insurance Solutions About Us: Eterna is a fast-growing tech-enabled insurance agency t…
Business Development Representative
Business Development Representative Location: San Francisco, CA -- On-Site, 5 days per week Industry: FinTech OTE: $100k Base: $70k About the Company We’re a venture-backed financ…
Environmental Restoration Ecologist / Scientist ( San Francisco, CA )
Environmental Restoration Ecologist / Scientist (Environmental Hydrology and Design Team) Northern California office locations in Oakland, San Francisco, Petaluma, Sacramento, or San Jose P…
Physician (Multiple Specialties)
To qualify for this position, you must meet the basic requirements as well as any additional requirements (if applicable) listed in the job announcement. Applicants pending the completion of training …
Anchor - Reporter
OVERVIEW OF THE COMPANY Fox TV Stations FOX Television Stations owns and operates 29 full power broadcast television stations in the U.S. These include stations located in 14 of the top 15 larg…
Sr. Quality Engineer
Salary: Open- Market Skills: LLM, Python Interview will happen in Glider. WHAT IS THE OPPORTUNITY? UST s hiring a hands-on Senior Quality Automation Engineer to test cutting…
Global Supplier Business Manager
Global Supplier Business Manager Location Milpitas, CA : Company Overview KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic …
STRONG Pilates- Instructor- WeHo
Job Description Job Description ABOUT STRONG We are STRONG – A Pilates-inspired, cardio-infused, and designed for a full-body workout that is low-impact and high-intensity. Our diverse classes…