PUBLIC SAFETY DISPATCHER

Job Description and Duties

Under the direction of a Public Safety Dispatch Supervisor I, operates radio consoles - transmits and receives radio traffic, documents information in VisiCAD or on cards; operates telephone equipment - receives, evaluates and documents telephone calls from 9-1-1 lines, call-boxes, allied agencies and non-emergency lines, makes appropriate outgoing calls; uses computer equipment - accesses information, enters and updates various data bases; monitors and utilizes communications related equipment; maintains related logs and files; uses maps and manuals to access information.

You will find additional information about the job in the .

Working Conditions

VCC is located in the city of Ventura. Employee's utilize a Computer Aided Dispatch (CAD) system, INTERALK/AVTEC radio system, VESTA telephone system and are required to wear headsets.

Special Requirements

• The position(s) require(s) a Drug Screening be passed prior to being hired.
• The position(s) require(s) a Background Investigation be cleared prior to being hired.
• The position(s) require(s) Medical Clearance prior to being hired.
• The position(s) require(s) a(n) Typing Certificate. You will be required to provide a copy of your certificate prior to being hired.

Incumbents currently in the classification who are eligible to transfer shall upload a completed and signed CHP 220N, Request for Transfer-Nonuniformed, form to this job control. The most senior same-class transfer applicant who responds by the final filing date shall be selected. CHP 220N link: This position requires the ability to type at a minimum speed designated on the Classification Specifications (link available in the minimum requirements section). You must obtain a valid typing certificate confirming your ability to meet the minimum typing speed prior to being hired. Additional information regarding acceptable typing tests: The CHP utilizes their own Public Safety Dispatcher certification list. Applicants must meet the minimum qualifications for the Public Safety Dispatcher classification to be eligible to take the examination. To obtain certification list eligibility, please view the examination bulletin link at

and follow all instructions. In addition to applying for the examination, applicants MUST submit an application to this Job Control in order to be considered for the position.

Possession of Minimum Qualifications will be verified before appointment. To satisfy the minimum qualification requirement with education, you must include your unofficial transcript(s)/diploma for initial review. Original diplomas or official, sealed transcripts will be required before the start date. Applicants with foreign transcript(s)/degree(s) must provide a third-party transcript/degree credential evaluation that indicates the number of units to which the foreign coursework is equivalent.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

Excellent attendance, punctuality and dependability

Relates well with coworkers and others

Deals well with stress

Excellent work ethic/accuracy and completion of work assignments

Works independently or as part of a team

Understands/follows directions

Positive attitude

Benefits

VCC dispatches for Ventura and southern Santa Barbara counties. VCC is on a 3/12 AWW with seniority sign-ups.

The Ventura Communications Center dispatch employees receive an additional $300.00 recruitment and retention monthly pay differential. Part-time and intermittent employees shall receive a pro rata share of the monthly differential based on the total number of hours worked within the monthly pay period.

Public Safety Dispatchers are members of Bargaining Unit 7 and are eligible for excellent medical, dental and vision benefits as well as a great state retirement with additional options of 401K/457 plans. For more information visit:

Benefit information can be found on the CalHR website and the CalPERS website.

Additional Application Submission Requirements

Int erested individuals shall submit a Criminal Record Supplemental Questionnaire with their STD. 678 Employment Application. Hard copy applications must also include the classification title, job control number (JC-523752) and/or position number 388-765-1663-039 on the application.

It is required to submit work/employment experience, dates, hours worked, supervisor names, and supervisor phone numbers on the application in descending order, starting with your current job. Resumes or other documents cannot substitute for a state application. Applicants who fail to submit a complete state application may not be considered.

Do not include any confidential information on any documents you submit for this job vacancy, such as your state application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes but is not limited to, the Equal Employment Opportunity page, your Social Security Number, birth date, driver's license number, examination results, LEAP status, marital status, and age. The job application packet checklist is not required to apply for this position. Failure to follow these instructions may result in your application not being considered for this position.

Although the intent is to fill this vacancy as soon as possible, the exact duration of the selection process can vary and is unknown at this time.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Criminal Record Supplemental Questionnaire