Retail Game Store Manager

KINGDOM GAMES are looking for the best leaders to join our management team. Are you an experienced, results driven leader? Are you looking for an exciting new opportunity in the gaming industry? Are you a high energy people person? If so, then apply today!

The Store Manager will report to company ownership directly and is responsible for establishing, providing and maintaining outstanding guest experiences, oversees and is accountable for the operations of the store ensuring maximum sales and profitability through managing and developing store team members, product display and inventory control, maintaining professional employee relations, designing gaming community events, and working with company leadership to make our locations the best places to play!

Responsibilities

• Provide excellent customer service, display expert product knowledge, and provide the best place to game and shop.
• Monthly sales goals and profitability achievement
• Assist store leadership with brand awareness through Marketing and social media.
• Assist store leadership with staff development.
• Oversee all aspects of Inventory Management.
• Ensuring overall store operational success
• Support company and management initiatives and direction while ensuring adherence to policies and procedures.
• Prioritize tasks with an attention to detail while ensuring a customer first focus.
• Ensure Loss Prevention awareness to protect the store from internal and external shortages.
• Make sure that all equipment is functioning and maintained, contact appropriate tech support if not.
• Attends regular meetings with or without other managers / ownership

Skills and Experience

• Minimum of 3-5 years of supervisory experience in retail or customer focused industry.
• Outgoing personality and ability to engage with others.
• Demonstrated ability to achieve individual selling goals as well as train employees to be effective salespeople.
• Exceptional interpersonal, communication and customer service skills.
• Strong personal leadership skills and desire to succeed.
• Ability to multi-task in a fast-paced environment.
• Schedule flexibility with the ability to work nights and weekends.

Desired Qualities

• Team Developer - can demonstrate the ability to develop our #1 asset, our team members! Provides timely guidance and feedback to help others strengthen specific knowledge/skill areas needed to accomplish a task or solve a problem.
• Guest Loyalty Developer - Effectively meets guest needs; builds productive guest relationships; takes responsibility for guest satisfaction and loyalty.
• Results Driven Mindset - Effective communication with company leadership on store goals; tenaciously works to meet or exceed goals while deriving satisfaction from that achievement and continuous improvement.

If this sounds like you, apply today! We would love to meet you!

Job Type: Full-time

Pay: $17.00 - $23.00 per hour

Expected hours: 32 - 40 per week

Experience level:

• 2 years

Shift:

• Day shift
• Evening shift
• Morning shift
• Night shift

Weekly day range:

• Every weekend
• Monday to Friday
• Weekends as needed

Application Question(s):

• What motivated you to apply with us?

Education:

• Bachelor's (Preferred)

Experience:

• Retail management: 3 years (Preferred)
• Retail sales: 3 years (Preferred)
• Customer service: 3 years (Preferred)
• Leadership: 3 years (Preferred)

Language:

• Spanish (Preferred)

Work Location: In person