Bank Operations Specialist

AppleOne
Petaluma, CA

Seeking a Bank Operations Specialist with 5+ years of banking experience (8+ years for Officer level) to oversee branch operations, mentor staff, and help drive growth. This is a great opportunity to make a meaningful impact on branch performance while ensuring outstanding client service and compliance.

What You’ll Do:
• Lead daily branch operations — scheduling staff, approving transactions, and ensuring regulatory compliance.
• Train, coach, and support team members to deliver exceptional customer experiences.
• Oversee account services including new account openings, teller functions, callbacks, and dispute resolution.
• Ensure branch security, operational reporting, and certifications are accurate and timely.
• Partner with the Branch Manager on business development, customer retention, and promotional activities.
• Motivate and develop staff, set team goals, and recognize high performance.

What We’re Looking For:
• Specialist Level: 5+ years of banking experience (including 2+ years in operations and supervision)
• Officer Level: 8+ years of banking experience (including 4+ years in operations and supervision)
• Proficiency in Microsoft Office and banking software
• Strong leadership, communication, and relationship-building skills
• Notary Public preferred

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:

The pay transparency policy is available here:

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Additional Skills

(none specified)

Posted 2025-09-10

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