AR & Collections Specialist POST NUMBER: 440815
Vaco's client, a well-established company is looking for a detail-oriented and customer service-minded Accounts Receivable/Collections Specialist to join their dynamic team. Their team environment is collaborative, fast-paced, and driven by the goal of maintaining strong client relationships while ensuring the timely collection of receivables.
Key Responsibilities:
- Manage a high volume of accounts receivable and collections for a large portfolio of clients
- Maintain effective communication with customers to ensure timely payments and resolve any issues or discrepancies
- Work closely with internal teams to reconcile accounts and ensure accurate invoicing
- Prepare and review aging reports, monitor overdue accounts, and escalate problematic accounts as needed
- Collaborate with the team to meet department goals and maintain a positive, supportive work environment
- Provide excellent customer service by addressing client inquiries and resolving billing issues in a professional manner
- Perform data analysis using Excel (including VLOOKUPs, Pivot Tables, and formulas) to track and report on collection activities
- Assist with month-end close processes and other ad hoc reporting as needed
Qualifications:
- 2 years of Accounts Receivable and Collections experience in a large company
- Experience managing high-volume accounts and working in a fast-paced environment
- Strong proficiency in Microsoft Excel (VLOOKUPs, Pivot Tables, and formulas)
- Experience with Epicor or similar ERP systems; experience in the manufacturing industry is a plus
- Excellent communication and customer service skills
- Bilingual (English/Spanish) is a plus
- Team player with a positive attitude and strong problem-solving skills
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