Transportation Clerk
- Communicates in person and over the telephone with Supply Chain Analysts, Routers, Drivers, Customer Service and Brokers, as needed.
- Assists team members in finding and securing revenue generating loads and backhauls.
- Performs administrative duties which may include but are not limited to:
- Data Entry.
- Answering phones.
- Creating and preparing required operational reports on a weekly and monthly basis.
- Performing queries and report requests as necessary.
- Printing, sorting, and collating operational, transportation documents.
- Sets up and maintains filing system for confidential records, correspondence files, and reports.
- May be required to conduct research into issues pertaining to fleet functions as requested.
- Supports the day-to-day activities for assigned fleet delivery driver teams which includes performing the following:
- Coordinates the delivery and pick-up of dialysis products from home patients and clinics according to established safety procedures and guidelines.
- Takes note of and reports any customer complaints. Reports more complex issues and complaints to senior staff for resolution.
- Performs all duties and functions to achieve OHSA related targets for recordable incidents and lost time incidents.
- Provides proof of delivery when required and verify customer signatures on deliveries and revenue generating loads.
- Identifies and recommends options for route improvements to management as appropriate.
- Maintains files for all driver logs and daily vehicle reports. Identify problems and report appropriately.
- Participates in assigned monthly/quarterly/annual training for Good Manufacturing Practices, Health & Safety, DOT, and Compliance.
- Remains up-to-date with all annually revised regulatory standards (OSHA, DOT, EPA, FDA, and state specific agencies).
- Completes all necessary records and reports in a timely and accurate fashion.
- Attends meetings and communicating pertinent information to assigned drivers and management.
- Interacts with Operations management, Customer Service, customers, and employees
- May act as back-up routing position when needed to cover for vacations and absences.
- Remains current on routing software and DC route optimization.
- May refer to senior staff for assistance with higher level problems that may arise.
- Escalates issues to supervisor for resolution, as deemed necessary.
- Reviews and complies with the Code of Business Conduct and all applicable company policies and procedures, local, state, and federal laws and regulations.
- Assists with various projects as assigned by direct supervisor.
- Other duties as assigned.
- 1 - 2 years of related experience.
- Strong organizational skills.
- Strong oral and written communication skills.
- Ability to work under minimal amount of supervision.
- Experience and skill with PC based word processing systems and some experience with routing software/fleet management.
- Demonstrates good teamwork and collaboration skills.
- Excellent written and verbal communication and interpersonal skills required.
- Ability to multi-task in a fast paced environment.
Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave. Bonus Eligible Positions - include language below.
Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave and potential for performance-based bonuses depending on company and individual performance. EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.
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