General Manager

Wildly popular and successful South Asian-inspired concept is looking for a passionate and service-driven General Manager to join the team! The concept is part of a small but mighty and steadily growing hospitality group, known for its bold flavors, energetic service, and distinct brand voice. This role will oversee all day-to-day operations for the restaurant, with a focus on team development, driving sales, and maintaining high standards of quality and service. The ideal candidate has a genuine passion for being on the floor engaging with guests, a hospitality driven ethos, and a strong background in systems and structure. Someone who values quality product and is deeply committed to providing a warm & positive guest experience while leading by example, so it translates to the rest of the team is essential. Looking for someone who can contribute to the spirit and culture that has made the company successful thus far, while supporting the brand’s continued growth and evolution.

General Manager Responsibilities:

• Oversee and positively impact all areas of the business including: sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness and sanitation.
• Ensure quality and consistency of all products served
• Ensure all equipment is kept clean and in excellent working condition
• Maintain positive and cooperative relationships with all vendors and business partners
• Foster opportunities for the team to learn and grow
• Maintaining a strong presence in the restaurant during every shift and on the floor during service
• Continually strive to educate and develop of staff as it relates to food, beverage, and service
• Creating a positive and fun working environment in line with company values and brand image
• Developing a positive relationship with guests
• Taking ownership of the business to increase sales and profitability
• Maintain, support and promote company culture and philosophies
• Increasing brand awareness by creating marketing plans
• Set an example to the team by providing excellent hospitality and service at all times
• Anticipate the needs of the restaurant and act upon them
• Hold team accountable to high standards while remaining hands on and leading by example
• Assess employee performance and provide helpful feedback and training opportunities
• Be knowledgeable of restaurant policies regarding personnel and deliver prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures
• Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements

General Manager Qualifications:

• 1-3 years’ experience as Restaurant General Manager (GM) OR 3-5+ years as an Assistant Restaurant General Manager (AGM), Senior Manager, FOH Department Manager, Service Manager/Director, Hospitality Manager, or comparable leadership role in a full-service, upscale or upscale/casual restaurant concept is required
• Open to strong AGM candidates who are ready to step into their first GM role
• Some level of high-volume service/operational experience is highly preferred
• Passion for well-executed food and bold, ethnic flavors
• Proven track record in leading and motivating a team
• Strong beverage knowledge is a plus
• Desire to learn and grow while simultaneously helping the brand evolve
• Excellent written and verbal communication skills
• Strong interpersonal skills and attention to detail
• Highly organized
• Effective and collaborative problem-solving and conflict resolution skills
• Ability to thrive in a high-pressure, fast-paced environment
• Commitment to providing exceptional service to guests and support to staff members
• Develops relationships with guests to create & maintain guest retention
• Team player mentality with a strong sense of humility
• Process and systems driven with the ability to implement operating procedures that will to maximize efficiency
• Exceptional standards for cleanliness, health, and safety
• Strong understanding of numbers, administrative functions, and controlling cost of goods
• Experience in managing P&L is highly preferred
• Flexible schedule, including weekends, holidays, and evenings as needed
• Food Safety Certification
• Able to stand/walk for long periods of time

Compensation Package Includes:

• Base Salary in the $80-90k range DOE
• Bonus Potential
• Medical Benefits Stipend
• PTO Plan