Content Designer III

Mountain View, CA

A client with Kforce is seeking a Content Designer III to join their team in Mountain View, CA, San Francisco, CA, or San Diego, CA. Overview: The Global Business Solutions Group Growth Team as a Senior Content Designer to support content strategy for the MailChimp web experience. In this role, you will partner with lead designers on initiatives, elevate the content craft on our team, and create scalable content frameworks to drive maximum impact across the end-to-end user experience. This content designer will have the advantage of working on a high-performing/high impact team and will be able to learn through peer review, feedback, and access to our industry-leading content design site: a source of truth for voice, tone, style, and principles. Responsibilities:

  • Partner closely with interaction and visual designers to build easy-to-use products that solve real problems
  • Transform complex financial jargon into conversational, approachable language
  • Craft UI text, product messaging, landing pages, emails, and other project deliverables
  • Help our partners understand the MailChimp voice and tone system through examples, training, and review sessions
  • Collaborate effectively with other designers, content strategists, product managers, marketers, and researchers; We are one big team, and we value everyone's insight
  • Eagerly solicit feedback and contribute constructively to design reviews
  • Advance a strong point of view backed up by personal expertise, design rationale, customer data, and industry trends
  • Explore tons of ideas, then narrow to 2 or 3 based on experimentation and customer research
  • Work on multiple projects at a time, using strong communication skills to manage time and expectations appropriately
  • Bachelor's degree in English, Journalism, Human-Computer Interaction Design, or another relevant field or equivalent experience; Master's degree a plus but not required
  • 3-5 years of experience in content design, content strategy, or related field
  • Deep knowledge of content design principles and methods; You are a designer who works with words
  • Curiosity and commitment to testing new ideas and innovating to drive business results
  • Effective communicator, presenter, and negotiator
  • Excellent verbal and written communication skills
  • A strong portfolio demonstrating your craft and collaborative process

Posted 2026-01-26

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