New/Used Car Sales Manager

Job Summary Cerritos Nissan & Infiniti is seeking an experienced New/Used Car Sales Manager to join our team. The ideal candidate must have strong knowledge of automotive sales, the automotive industry, and sales management strategies, as well as an understanding of customer service and marketing principles. The Manager will oversee all day-to-day operations within the sales department and will be responsible for guiding sales staff and meeting or exceeding sales goals. Compensation & Benefits The compensation for this position is based on experience and performance, with a range of $100,000 to $180,000 annually. This is a full-time position with benefits, including access to health, dental, and vision insurance, 401(k) matching, vacation time, and various other perks. Responsibilities

• Managing the negotiation process with Sales Associates ensuring that customers understand their vehicle purchase options and pricing.
• Appraising vehicles for trade
• Plan, schedule, and coordinate all sales staff activities.
• Managing all three areas of customer traffic: Showroom, Internet, and Phones
• Develop and implement long and short-term strategies to increase sales growth.

• Generate and analyze reports to identify trends and ensure goals are met.
• Train employees in performing dealership procedures including up selling, sales techniques, and collections processes.
• Responsible for day to day operations of the dealership’s sales department.
• Maintain high levels of customer satisfaction.
• Collaborate with automotive industry contractors and suppliers to ensure availability of specific vehicles and parts.
• Monitor dealership financials to maximize profits.
• Remain current on all vehicle features and technologies and incorporate knowledge into sales strategies.

Requirements

• 5+ years of automotive sales experience
• 5+ years of automotive sales management experience
• Outstanding customer service skills
• Proven strong organizational and planning capabilities
• Ability to prioritize and multi-task in a fast-paced environment
• Excellent negotiation and conversation skills
• Proficient in MS Office

EEOC Statement Cerritos Nissan & Infiniti is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We offer equal employment opportunities to all employees and applications for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We embrace diversity and are committed to creating an inclusive environment that celebrates the unique contributions of each individual. All employment decisions are based on qualifications, merit and business need.