Sr. Solution Architect - Communications and Collaboration - SoCal Region
- Consults with client and sales team to define needs or problems, conducts research to obtain data, and analyzes data to advise on or recommend solutions.
- Works directly with client to gather requirements, designs solution, builds proof of concept and implementation strategy.
- Provides technical advice to Account Executive to resolve product or service requests regarding technical issues.
- Understands and identifies client opportunities and maps those requirements to Logicalis solutions.
- Assists in opportunity evaluation, and leads or assists on pursuits at new clients or within existing ones.
- Assists clients in making sound financial decisions, assists them in deploying solutions to meet business requirements.
- Hosts conferences, collects data and prepares comprehensive well structured Statements of Work (SOW), inclusive of Consulting and Engineering estimates.
- Manages technical relationships with various manufactures with sound knowledge of Cisco, Microsoft Collaboration and Zoom product lines.
- Creates and manages communication and collaboration RFP process.
- Creates overall technical vision for given solution and assists sales team in selling Logicalis' overall solution to client.
- Demonstrates and actively promotes an understanding and commitment to the mission of Logicalis through performing behaviors consistent with the organization's values.
- Maintains a working knowledge of applicable Federal, State, and Local laws and regulations as well as policies and procedures of Logicalis in order to ensure adherence in a manner that reflects honest, ethical and professional behaviors.
- Supports and conducts self in a manner consistent with customer service expectations.
- Bachelor's Degree in Computer Science or Electrical Engineering or Mechanical Engineering or Business or related field.
- 5 years pre-sales experience in IT marketplace in the following areas:
- Infrastructure (ideally IPT, Video, Collaboration, Networking and Security).
- Solutions Development.
- Go-to-market planning.
- Planning and execution knowledge of Unified Communications, network and security. integrations
- Planning and execution knowledge of re-location, merger and integration projects.
- Modeling of various consulting approaches.
- Gathering critical information through pre-sales phases and creating comprehensive and strategic assessments.
- Understanding of Network Operation Centers, Managed Services and Outsourcing Services.
- Industry knowledge of overall Unified Communication and Collaboration products, trends and emerging solutions, and cloud.
- Strong working knowledge of Microsoft Office and Microsoft Visio required.
- Cisco Networking Certifications:
- Cisco Certified Internetworking Expert Collaboration (CCIE) or equivalent experience required.
- Cisco Certified Network Professional (CCNP) or CCIE in networking preferred
- Ability to create detailed and complex Statements of Work, inclusive of estimating various engagement sizes.
- Ability to have business level conversation with IT technical customers and C-level executives alike.
- Outstanding oral, written, and technical/business communication skills.
- Strong technical and customer interaction skills required.
- Must be able to multi-task and accommodate requests from multiple customers and Logicalis Account Executives.
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