Places Site Manager (Mountain View)

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Overview

The People and Places team is the steward of Intuit's greatest strategic asset our People. Our mission is to power prosperity around the world, and we do that by maximizing the potential of our people. In FY25, we have an exciting end-to-end opportunity to optimize our new, existing, and future spaces into centers that magnify our companys culture and mission, create belonging, and ensure team connectedness. All in service to fully realizing our hybrid model. Thats where you come in! Join Intuit as a Places Site Manager.

Overview

The People and Places team is the steward of Intuit's greatest strategic asset our People. Our mission is to power prosperity around the world, and we do that by maximizing the potential of our people. In FY25, we have an exciting end-to-end opportunity to optimize our new, existing, and future spaces into centers that magnify our companys culture and mission, create belonging, and ensure team connectedness. All in service to fully realizing our hybrid model. Thats where you come in! Join Intuit as a Places Site Manager.

What youll do

We are seeking a highly experienced and motivated Places Site Manager Leader to join our team. This role is pivotal in ensuring our workplace environments support the needs of our diverse and rapidly growing global workforce. This is a unique opportunity to lead workplace operations for a region of Intuits real estate portfolio. This role involves end-to-end maintaining and creating a work environment that promotes productivity, engagement, company culture, and well-being for our employees around the world. The ideal candidate will be an individual that thrives in a fast-paced, dynamic environment with a proven track record in workplace operations, facilities management, executive and employee experience.

What you'll bring

• Bachelor's degree in Facilities Management, Hospitality management, Business Administration, or a related eld.
• Minimum of 5 years of experience in workplace operations or facilities management, or hospitality management.
• Proven experience managing workplace operations in a fast-paced, high-growth tech environment
• Strong leadership, strategic planning, and project management skills
• Excellent communication and interpersonal abilities
• Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities
• Ability to travel internationally as required

How you will lead

Strategic Planning And Leadership

• Develop and implement a workplace operations strategy for your assigned portfolio aligned with the global workplace vision and goals, applying a Day 1 mindset to identify and explore new opportunities to optimize the employee experience and create efciencies
• Lead and manage a team of vendor partners across your assigned portfolio in delivery over all operations.

Facilities Management/Workplace

• Own and deliver end-to-end onsite workplace operations and maintenance of all company facilities within the assigned portfolio, ensuring they meet high standards of safety, functionality, and aesthetics.
• Lead onsite operations of events, food service/catering, alternative commute/transportation, shipping/receiving, tness, regional services, etc - ensuring alignment with global standards set in collaboration with global workplace program managers
• Develop and maintain standard operating procedures for facility maintenance, safety, and emergency response including business continuity plans for all facilities globally in partnership with the business and security continuity plans.
• Support the development and maintaining a rich database of workplace information and benchmarking for constant reference and guidance in decision making with a mindset of constantly seeking opportunities for best & leading industry practice

Employee Experience

• Foster, lead and create a positive and productive work environment that enhances employee satisfaction and engagement on assigned portfolio, empowering your team to own local culture in the ofces they manage.
• Support and execute a hospitality-oriented, forward-thinking, data-driven workplace operations focused on enabling the success of the individuals and teams who utilize our spaces.
• Ensuring that the workplace reects our company culture in collaboration with HR, benets and other workplace programs to ensure programs and initiatives that support employee well-being create onsite engagement and enhance company culture through workplace activations.

Space Planning And Utilization Partnership

• Analyze and optimize space utilization in partnership with space & occupancy to meet the evolving needs of the company.
• Implement best practices for space utilization, ofce layout, and facility services
• In partnership with space & occupancy, plan and oversee ofce relocations, expansions, and redesigns to support business growth.

Cross-Functional Collaboration

• Work closely with internal teams such as real estate, design & constructions, IT/AV, security, EHS, nance, and workplace programs to align operational efforts with overall company objectives.
• Lead in business strategy with storytelling skills and be able to build effective business cases
• Provide regular updates to leadership on operations, risks, and potential strategic opportunities

Stakeholder Relationship Management And Communication

• Partner with local business leaders on business growth plans and workplace requirements as well as at the operational level regarding delivery of services and programs to ensure a positive workplace & facilities experience.
• Own end-to-end process for onsite stakeholder communication and engagement to ensure effective operational management and workplace experience.

Sustainability And Innovation

• Drive and partner with engineering regarding sustainability initiatives to reduce the environmental impact of our workplaces.
• Explore and implement innovative technologies and solutions to improve workplace efciency and effectiveness.

Budget And Vendor Management

• Develop and manage the workplace operating budgets, forecasts and ensuring cost-effective solutions without compromising quality for the assigned portfolio
• Own and develop detailed plans for service implementations or changes that impact the budget.
• Own the annual capital planning strategy for assigned portfolio to address appropriate investment in preventative maintenance, including continuous evaluation of asset lifecycle costs & payback

Vendor And Partner Management

• Establish, own and maintain strong relationships with external partners, including contractors, suppliers, and regulatory bodies.
• Negotiate contracts and manage vendor performance to ensure delivery of high-quality services and materials.
• Manage SLAs, SOPs, and objectives for improving team performance and KPIs for vendor performance management.
• Support QBRs and vendor scorecards ratings to efciently manage vendors and report up to management on performance and accomplishments.
• Lead outsourced vendor partner (contractor)operations & strategy for assigned portfolio, support development and set SLAs, maintain and validate that they are met and managed against the desired outcomes

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is: Bay Area California $146,500.00-198,500.00This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit: Careers | Benefits).Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Project Management and Information Technology

• Industries

  Software Development

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