AI QA & Infrastructure Engineer

About Aidaly

At Aidaly, we believe family caregivers are the future of healthcare and the backbone of our economy. In-home care is the fastest-growing segment of healthcare, and Aidaly is pioneering a paradigm shift by activating the largest workforce in America to meet the needs of an aging population. We’re scaling rapidly across the U.S. Join us!

What You'll Do

• Design and execute manual and automated test plans across Aidaly’s web, mobile, and AI-driven products.
• Develop test cases, regression tests, and bug tracking workflows to proactively catch issues before launch.
• Test AI-assisted features (e.g., dynamic caregiver communications, automated documentation flows) for accuracy, relevance, and experience quality.
• Create and maintain testing environments that simulate real-world caregiver and ops team behaviors.
• Identify root causes of issues quickly and collaborate with Product and Engineering to drive resolutions.
• Define and track quality metrics , creating a feedback loop to improve system reliability and caregiver experience.
• Participate actively in sprint planning and product reviews , serving as a champion for testing, quality, and user empathy.
• Continuously improve QA processes by recommending and implementing new tools, frameworks, and automation methods.

Who You Are

• 3–5 years experience in software quality assurance, QA engineering, or equivalent roles.
• Strong manual testing skills with a demonstrated interest in growing automated test coverage.
• Familiar with QA tools and frameworks such as Selenium, Cypress, Playwright, or equivalent.
• Deep understanding of AI/ML systems or experience testing non-deterministic outputs (bonus if you’ve worked with LLMs, AI APIs, or recommendation systems).
• Analytical, detail-oriented, and passionate about building seamless user experiences.
• Exceptional communicator — able to write clear bug reports, escalate effectively, and advocate for users internally.
• Comfortable in fast-paced, ambiguous startup environments where priorities evolve rapidly.
• Mission-driven: excited to build tools that improve lives for families and caregivers.

If you're the type of person people naturally depend on for support; honest, consistent, calm under pressure, and solution-focused - WE WANT YOU!

What We Offer

• Competitive salary + performance bonuses based on KPIs.
• Health, dental, and vision insurance.
• Paid time off and holidays.
• 401K (starting Q3 2025)
• High-autonomy, high-impact role — true domain ownership.
• Quarterly off-sites, trainings, and team building experiences.
• Opportunity to build something transformative for millions of American families.