Software Engineer, Observability (San Francisco)

Nearly every company in the world runs on custom software: Gartner estimates that up to 50% of all code is written for internal use. This is the operational software for refunding orders, underwriting loans, onboarding employees, analyzing transactions, and providing customer support. But most companies dont have adequate resources to properly invest in these tools, leading to a lot of old and clunky internal software or, even worse, users still stuck in manual and spreadsheet flows.

At Retool, were on a mission to bring good software to everyone. Were building a new type of development platform that combines the benefits of traditional software development with a drag-and-drop UI editor and AI, making it dramatically faster to build internal tools. We believe that the future of software development lies in abstracting away the tedious and repetitive tasks developers waste time on, while creating reusable components that act as a force multiplier for future developers and projects. The result is not just productivity, but good software by default. And thats a mission worth striving for.

Today, our customers span from small startups building their first operational tools to Fortune 500 companies building mission-critical apps for thousands of users across their business. Interested in joining us? Let us know!

WHAT YOU'LL DO:

In this role, you will build, integrate, and evangelize observability platforms and solutions for our products and internal systems. You will drive adoption of these solutions and ensure they drive value for the company.

Your core responsibility in this role is to build and deploy observability solutions that make our products highly available, scalable, reliable, observable and delight our customers.

IN THIS ROLE, YOU WILL:

• Help build a great product that improves productivity of engineers across the globe by several orders of magnitude
• Design and build observability solutions for collection, delivery, analysis, and visualization of metrics, logs, and traces
• Work with engineers, designers, product managers and customer support to instrument and implement observability into our products and internal apps
• Build orchestration and automation tooling around off-the-shelf solutions (e.g. Datadog, Grafana), as well as build custom solutions that meet our unique needs
• Be involved in the development of scalable, distributed software systems that support globally distributed customer base
• Coach and mentor other SWE; Provide leadership in iteratively defining & refining development processes as the team grows

THE SKILLSET YOU'LL BRING:

• 3+ years of related professional experience, 2+ years working on a mission critical platform with high-availability requirements
• Experience with containerization (e.g. Docker, Kubernetes), infrastructure as code (e.g. Terraform) and observability (e.g. Datadog, Stackdriver, Wavefront, Grafana) stacks
• A strong understanding of system availability, resiliency, and recoverability
• Strong organizational skills with high attention-to-detail and able to work independently with minimal supervision
• Ability to thrive in a high-energy, high-growth, fast-paced, entrepreneurial environment. Willing to learn new skills and implement new technologies

BONUS POINTS:

• Familiarity with TypeScript and Node.js backend development
• Familiarity with React frontend web development
• Experience with observability platforms and tools like Datadog, Grafana, etc..

For candidates based in San Francisco, the pay range(s) for this role is listed below and represents base salary range for non-commissionable roles or on-target earnings (OTE) for commissionable roles. This salary range may be inclusive of several career levels at Retool and will be narrowed during the interview process based on a number of factors such as (but not limited to), scope and responsibilities, the candidates experience and qualifications, and location.

Additional compensation in the form(s) of equity, and/or commission/bonuses are dependent on the position offered. Retool provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

$164,600 $222,600 USD

Retool offers generous benefits to all employees and hybrid work location. For more information, please visit the benefits and perks section of our careers page!

Retool is currently set up to employ all roles in the US and specific roles in the UK. To find roles that can be employed in the UK, please refer to our careers page and review the indicated locations.