Talent Management Program Manager
- Own the deployment and day-to-day management of Talent Management programs across Performance Management, L&D, Training, Executive Coaching, and Succession Planning
- Serve as the primary LMS Administrator, managing system configuration, user access, course uploads, reporting, and troubleshooting to ensure a seamless learner experience
- Partner with the People Leadership Team to co-develop program strategy, define priorities, and identify appropriate resourcing needs
- Develop and manage detailed project plans, timelines, and communication calendars for all active programs
- Establish and track program KPIs and success metrics; conduct regular reviews to evaluate effectiveness and identify opportunities for improvement
- Continuously iterate on program design and delivery based on data, feedback, and evolving business needs
- Build strong cross-functional relationships with People Business Partners, business leaders, and external vendors to ensure program alignment and stakeholder buy-in
- Manage vendor relationships and external facilitators as needed for training and coaching programs
- Create clear, engaging program materials including communications, toolkits, guides, and facilitator resources
- Maintain a forward-looking program roadmap and help the team anticipate capacity and resource constraints
- 8–10 years of progressive HR or Talent Management experience, with demonstrated success in program delivery across multiple talent disciplines
- Hands-on experience administering a Learning Management System (LMS); experience with Docebo is strongly preferred
- Proven ability to manage multiple programs simultaneously, balancing competing priorities with strong attention to detail and follow-through
- Familiarity with core Talent Management program areas including performance cycles, leadership development, succession planning, and adult learning principles
- Strong analytical mindset with the ability to define metrics, interpret program data, and make data-driven recommendations
- Excellent communication and facilitation skills; comfortable presenting to and influencing senior stakeholders
- A collaborative, service-oriented approach with the ability to work effectively across levels and functions
- Self-directed and comfortable operating in ambiguous environments with the ability to create structure where it doesn’t yet exist
- Experience working within or alongside an HR COE structure; partnering with People Business Partners preferred
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