Customer Service Warehouse

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Job Summary

Responsible for backup coordination of all service related activities. Works with with Technicians to quote emergency repair work, expediting of parts, inventory levels, overseeing warehouse and receiving, and complete fleet management. Assists with any service related projects.

Job Qualifications

Educational Requirements

High School Diploma or a General Education Development (GED), and/or a combination of education and experience.

Experience Requirements

Three years experience in Customer Service and Warehouse duties.

Other Requirements

Preferred: Working knowledge of Microsoft Windows and Office Suite. Knowledge of Timberline Software. Knowledge of freight and transportation industry.

Primary Responsibilities

• Procures parts and tools for service. Must follow policy and do purchase orders for all purchases and stage construction jobs.
• Oversees the warehouse - maintaining orders and receiving all shipments. Each day ships out any UPS.
• Assists with inventory management: completes physical inventory, enters inventory, pulls tickets on a weekly basis, and updates agent spreadsheet.
• Once inventory is complete, uses purchase orders to reorder to acceptable levels set by management.
• Responsible for Fleet Management for FPS. Maintains maintenance and repairs records for each vehicle. Provides Monthly Vehicle Mileage Reports. Works with management regarding any major repairs needed, as well as for sale postings when selling vehicles. Also maintains proper truck inventory levels in each vehicle.
• Assists the Service Department with miscellaneous projects.
• Assists with A/R calling, filing, and preparing tech files for Monday morning.

The preceding has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift

People with a criminal record are encouraged to apply

Work Location: In person