L2 Field Engineer - Systems Integrator

Are you looking for an exciting new opportunity?

Join a global digital infrastructure specialist dedicated to engineering the future of connectivity by designing, deploying, and supporting networks for owners and operators worldwide. Leveraging deep technical expertise, the organization delivers value across terrestrial, subsea, data center, and wireless networks, helping partners optimize performance and scale.

Operating in over 90 countries and trusted by many of the world’s leading brands, it is committed to sustainability, social responsibility, and the highest standards of health, safety, and security. With a strong focus on quality and innovation, the team plays a key role in connecting people, businesses, and communities to new digital possibilities.

If you would like to learn more about this opportunity, feel free to reach out and apply today!

Responsibilities:

• Provide First Line Maintenance support for Indigo Telecom Group to the current customer base.
• Carry out installation and commissioning duties in both a project and maintenance environment.
• Respond to all interventions in a timely manner, ensuring as far as reasonably possible that all SLA’s are met.
• Provide OOH on-call cover as required by agreed on-call rota.
• Provide the Indigo GSD with regular up-to-date information on progress of intervention.
• Provide Line Manager and relevant Project Managers with feedback regarding on-site issues.
• Complete and submit all paperwork and documentation within SLA.
• Fault finding; Ability to lead on resolving complex technical problems as well as receiving instructions (written or verbal) from NOC (Indigo and/or customer) to resolve outstanding issues.

Skills/Must have:

• Provides first line leadership and direction to engineers, defines and implements Field Quality Installation Standards, consults on Infrastructure Services and assists in the relevant Service Partner management programmes.
• Installation of metalwork, basket work and basic rack and stack services
• Fibre and cable pulling, dressing, labelling and secure of same
• Copper Cable termination including Cat "x" and E1 terminations

Benefits:

• 401k
• Health
• Dental
• Medical

Salary:

• $90,000