Senior Director, Palliative Care and Hospice, Full-time, Days (For Internal Employee Only)

The Senior Director of Palliative Care and Hospice is a professional leader who with direction from the Vice President of Post-Acute Care Services assesses service operations in relation to compliance with legal regulatory and professional standards and organizes indicated operational adjustments. Responsible and accountable for the 24-hour operations of patient care in all areas of Palliative Care and Hospice to include patient experience personnel management fiscal resources performance improvement and interdepartmental coordination / collaboration. Ensures standards of care are met and that relationship with physicians and all disciplines are collegial; working together to keep the patient and their family at the center of all decisions creating a Patients First environment.

Assumes responsibility for connecting Palliative and Hospice services to other PIH Health programs/services where the synergy and complementary nature of such services reach the goals and mission of PIH Health. Also accountable for the development and integration of social services programs for Post-Acute Care Services. Leads by example. Works with the team to reduce infrastructure and to promote high value performance. This is an exempt management position.

PIH Health is a nonprofit regional healthcare network that serves approximately 3 million residents in the Los Angeles County Orange County and San Gabriel Valley region. The fully integrated network is comprised of PIH Health Hospital - Whittier PIH Health Hospital - Downey and PIH Health Good Samaritan Hospital 27 outpatient medical locations a multispecialty medical (physician) group home healthcare services and hospice care as well as heart cancer womens health urgent care and emergency services.

The organization is recognized by Watson Health as one of the nations Top Hospitals and College of Healthcare Information Management Executives (CHIME) as one of the nations top hospital systems for best practices cutting-edge advancements quality of care and healthcare technology. PIH Health is certified as a Great Place to Work TM . For more information visit or follow us on Facebook Twitter or Instagram.

Required Skills

• Sufficient background knowledge and expertise in clinical decision-making for the patient population to meet the needs of his or her patients and to contribute to Quality Management review and evaluation.
• Leadership and management skills; a demonstrated ability to coach and develop others in a Patients First perspective.
• Effective written/oral communications
• Interpersonal competence
• Ability to promote team building among multidisciplinary team
• Effectively delegates while holding those accountable to accomplish goals.
• Must be able to manage changing priorities problem solving and organizational skills
• Knowledge of Center for Medicare/Medicaid Services (CMS) Condition of Participation Title 22 licensing requirements and Center for Disease Control (CDC)
• Knowledge in county and state regulations regarding unit specific standards and operations.
• Knowledge of continuous quality improvement tools Plan Do Check Act performance improvement methodology and techniques
• Demonstrates commitment to PIH Healths philosophy of care Mission Vision Values and organizational culture.
• Demonstrates knowledge and understanding of the End-of-life continuum and the benefit PIH Health provides within the integrated delivery system.
• Demonstrated skills and experience in the provision supervision and management of various clinical and social services program.
• Personal computer skills and knowledge of applicable software programs

Required Experience:

Exec