Medical Office Representative - Obstetrics and Gynecology (Mission Viejo)
This position functions as an interface with patients, physicians, and staff, and is responsible for handling all incoming calls, screening, transferring, and answering appropriately, timely, and efficiently. It takes accurate and appropriate messages, greets patients/visitors, checks patients in and out, distributes mail, faxes, etc. Additionally, this role assists the department with various duties as needed. The position is also responsible for obtaining all relevant patient information and facilitating the collection and dissemination of information to the medical record and information system.
Providence caregivers are not simply valued theyre invaluable. Join our team at Providence Medical Foundation and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Required qualifications:
- Customer relations experience.
Preferred qualifications:
- Coursework/Training: Medical Assistant, Billing, or Front Office Management certification from an accredited vocational school.
- Medical Assistant Certification (CMA) upon hire.
- Experience as a receptionist in the healthcare industry or as a Medical Assistant.
- Experience in handling and balancing cash.
- MS Word, Excel, and IDX experience.
- Experience with computers or automated scheduling.
Why Join Providence?
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
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