Emergency Food Assistance Program Coordinator

The Jacobs & Cushman San Diego Food Bank is currently hiring for a hiring for a full-time, hourly, non-exempt and benefited, Emergency Food Assistance Program Coordinator at our Miramar location.

About the San Diego Food Bank
Established in 1977, the Jacobs & Cushman San Diego Food Bank is a critical component to the welfare of San Diego County, providing nutritious food to people in need, advocating for the hungry and educating the public about hunger-related issues. For more information about the organization, please visit

Our Mission:
The Jacobs & Cushman San Diego Food Bank and our North County Food Bank Chapter provide nutritious food to people in need, advocate for the hungry, and educate the public about hunger-related issues.

Did you know?

• The San Diego Food Bank feeds approximately 400,000 people every month in partnership with 450 nonprofit community partners.
• We are the fourth largest independent food bank in the country.
• We distributed 52 million pounds of food in fiscal year 2024-2025; almost 45% of that food being fresh produce.
• We have a 99% rating on Charity Navigator.

We are committed to innovation and sustainability to reduce our impact on the environment. We have 1,400 solar panels, we are LEED v4 Gold Certified, we have a 3,600 sq. ft composting and recycling center that houses our recycling and composting machine and received the 2020 Business Waste Reduction & Recycling award.

Position Purpose
Under the direct supervision of the Specialized Programs Supervisor, the Emergency Food Assistance Program Coordinator performs a wide range of routine to moderately complex administrative and program-related duties in support of the San Diego Food Bank’s operations, as well as other duties as assigned.

Primary Responsibilities
The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this position. All duties are expected to be performed in accordance with existing company policy and procedure. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Manages an annual inventory of over 12 million pounds of USDA commodities with a goal of serving a minimum of 90,000 people each month. Create menus up to six months in advance to ensure an adequate and equitable menu.
• Completes monthly allocations to 70-80 agencies. In determining allocations, this individual will need to consider numerous factors, including product received date (FIFO), product expiration date (FEFO), delivery date, warehouse space, physical size of allocation, space and freezer/cooler capacity of site receiving allocation, nutritional content, and attractiveness of menu. Additionally, manages allocations of surplus USDA commodities to 10-15 congregate meal sites. Each allocation must be invoiced using Primarius inventory database
• Completes annual entitlement order of USDA EFAP commodities, paying attention to various factors, including but not limited to nutritional content, cultural restrictions, unit size, community need, and cost.
• Reviews agency inventory reports for proper documentation of product.
• Responsible for electronic communication regarding EFAP allocations and delivery arrangements with site leads across the county.
• Prepares monthly packets for agencies, including State required forms, Food Bank required reports and more.
• Provides monthly in-person or virtual orientation and training for new agencies and new program staff/volunteers. Supports new agencies or staff with their inventory reporting, which may include visits to distribution site
• Creates annual calendars for deliveries or pick-ups. Collects and reports monthly statistics for California Department of Social Services report. Completes monthly dashboard for leadership.
• Occasionally, ensures coverage of the Nonprofit Food Center by scheduling appointments, receiving payments and assisting shoppers.
• Manage and run a collaborative distribution in rural San Diego once a month.
• Conduct monitoring visits and provide support to a portion of the total EFAP distribution sites.
• Other duties as assigned.

Ideal Candidate
The ideal candidate will have exceptional attention to detail, strong customer service and time management skills, be self-motivated with excellent follow-through, and able to work independently with minimal supervision. Previous experience with inventory management is a plus.

Education, Training and Experience
A typical way of obtaining the necessary education, training, and experience for this position includes:

• High school or G.E.D. equivalent; and two years of progressively responsible experience in performing office administration duties; or a bachelor’s degree with a major in sociology, social work, economics, public health or a closely related field; or an equivalent combination of training and experience.

Skills, Knowledge & Abilities
Knowledge of:

• Windows operating systems and Microsoft Office Suite (Excel, Outlook, Word).
• Computer operations, including word processing and business software applications.
• Organizing, maintaining, and managing specialized documentation.
• Basic accounting and financial tracking principles.
• Correct English usage, including spelling, grammar, and punctuation.

Ability to:

• Communicate effectively both orally and in writing.

• Travel occasionally within San Diego County to EFAP distribution sites.
• Learn and utilize the Primarius inventory tracking system and Oasis Insight client tracking database.
• Understand and apply federal, state, and Food Bank policies to ensure EFAP site compliance.
• Operate a computer using word processing and other business software.
• Use standard office equipment efficiently.
• Adapt and problem-solve while managing multiple competing priorities.
• Prepare clear, concise, and accurate reports, correspondence, and other written materials.
• Provide excellent customer service to internal and external stakeholders.
• Manage multiple priorities simultaneously and meet intensive, changing deadlines.
• Perform detailed work on multiple concurrent tasks despite frequent interruptions.
• Interact professionally with staff, nonprofit partners, and the public.
• Learn program rules, policies, and procedures applicable to assigned areas of work.
• Set and maintain professional boundaries with various stakeholders.

Licenses, Certificates, Special Requirements

• Valid CA Driver’s License
• Reliable personal transportation
• Bi-lingual , Spanish preferred.

Compensation
This is a full-time, non-exempt, hourly, benefited position.

• A market-level competitive salary is between $25.00 - $26.00 per hour based on experience and qualifications.
• The compensation package includes a competitive salary and an excellent benefits package including: 403(b) plan with 200% employer matching; excellent health care coverage with free employee medical, dental and vision plans; company paid term life insurance; and a generous accrual of paid vacation and sick leave.

Work Schedule

• Monday- Friday 7:00 AM – 3:30 PM
• Occasionally requires evening or weekend hours to connect with EFAP partners during their distribution hours.
• This position is required to travel less than 10% of the time; travel is primarily local during business days.

How to Apply

• Interested and qualified candidates should apply below.
• Submissions missing a resume will not be considered for the position.
• Background check and drug test are required for the position before employment starts.