IT Technician Intern - Fall 2025

The San Francisco Museum of Modern Art is one of the largest museums of modern and contemporary art in the United States and a thriving cultural center for the Bay Area. We cannot imagine life without art; it inspires and connects us every day. Now more than ever, these connections matter and are aligned with our values .

Inclusive : We strive to be a museum of many voices in dialogue.

Passionate : We believe working with art is more than a job or trusteeship - it's a way of life.

Brave : We are committed to approaching our work with courage and a sense of adventure, always ready to explore new perspectives.

Empathic : We aim to act like a person, not an institution.

SFMOMA is a place for the infinitely curious to explore, support, and experience the art of our time. We believe that modern and contemporary art can influence the way we think, view the world, and embrace the many voices and perspectives around us. We aspire to foster an environment that elicits joy, nurtures a sense of belonging and purpose—where difference is seen as a strength, and every one is appreciated for their whole self.

Schedule : Up to 21 hours per week, 12 weeks, fully onsite

This is an unpaid internship – applicant must provide proof for receiving school credit.

As directed by the IT Services Manager, the IT Technician Intern performs IT projects specifically focused on Microsoft systems architecture and the Microsoft Active Directory infrastructure. The IT Intern will focus on learning to navigate, update, and troubleshoot issues within enterprise Microsoft infrastructure including on premise Active Directory, Entra ID, Intune and Microsoft System Center Configuration Manager (SCCM). Additional experience with Microsoft Power Automate and PowerBI is also available. The IT Intern receives project assignments from the IT Services Manager and uses documented processes and procedures to execute required duties. The IT Technician Intern’s duties will conform to standard collegiate internship requirements and norms by being employed in professional Microsoft Systems Administration roles. Superior customer service and interpersonal skills are also required.

Project Plan

• Learn to interact with and support an enterprise Microsoft Active Directory environment and demonstrate knowledge of such throughout the course of the internship engagement

• When not actively working on projects, the intern will gain real world experience by observing Service Desk incident tickets

• Escalate Microsoft Active Directory environment technical issues to the Network Administrator, Senior IT Technician or IT Services Manager and provide sufficient information to maintain continuity with troubleshooting and problem resolution

• Adhere to SFMOMA policies and procedures

• Complete any additional tasks assigned by the IT Services Manager

Qualifications & Skills

• Extremely detail oriented

• Superior verbal communications skills

• Excellent written communications skills

• Superior ability to prioritize and organize tasks

• Working knowledge of the Windows operating system

• Working knowledge of mobile device technologies and OS

• Working knowledge of the following PC software: MS Office suite (Office 365) and Microsoft Teams

• Remote diagnostic and problem resolution

• Superior inter-personal and team interaction skills

• Excellent analytical and problem-solving skills

• Strong technical aptitude

• Self-motivated and goal-oriented

Application Requirements

• Intern application on SFMOMA website

• Resume

• Cover letter. Describe the experience you bring, why you are interested in museum or nonprofit work, reasons for applying to the San Francisco Museum of Modern Art, and your goals for the internship.

• Two letters of recommendation from either a college professor or former employer.

• College transcript: Transcripts can be unofficial but need to be legible.

Job posting open date: 8/28/25

All jobs posted will remain open for at least five business days.

We encourage all interested applicants to apply within the initial open posting period as the application close date may or may not be extended beyond that initial period. Applications will not be accepted after a posting has been closed.

Location: San Francisco, 151 3rd Street.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

SFMOMA is an equal opportunity employer that is committed to diversity, equity, inclusion, and accessibility. No person shall be discriminated against based on race, color, religion, gender, gender identity, age, genetic information, ancestry/national origin, marital status, disability, medical condition, HIV status, sexual orientation, veteran/military status, and any other category protected by federal of state law.

You may request reasonable accommodation if you are unable to or are limited in your ability to access job postings or provide additional information asked in the job posting.

You can request reasonable accommodation by contacting the People Team at [email protected].