Product Lead, Matter Management, Legal (San Francisco)

About the Role

Uber's Legal Operations team is seeking an experienced Product Lead to lead our Legal Matter Management (MM) program and platform. This role requires a unique combination of product development expertise and deep legal domain knowledge to serve 600+ active users while delivering elegant, user-centric, AI-powered solutions that enhance strategic decision-making.

This role requires a strategic and innovative thinker with strong analytical and problem-solving skills, someone who can define product strategy with a broad, long-term vision while also being hands-on and execution-focused to deliver impactful results. A passion for driving innovation and continuous improvement is essential to succeed in this dynamic environment. The ideal candidate will partner closely with a diverse range of stakeholders, including senior leaders across Legal, IT, and other cross-functional teams, to drive a program charter that addresses the complex, multi-regional, and cross-disciplinary needs of the CLO.

Key Responsibilities

• Define and maintain the product roadmap for the Legal Matter Management Platform in Salesforce, leveraging data-driven product development practices to prioritize features that deliver maximum value to legal teams.

• Own the overall execution and delivery of roadmap initiatives, ensuring timely and effective outcomes..

• Lead a cross-functional team, including program managers, business analysts, solution architects, and Salesforce developers, through matrixed reporting structures, to achieve program goals.

• Transform complex user requirements into elegant, user-friendly, and delightful solutions that accelerate platform adoption and enhance data integrity.

• Establish and apply scalable product development frameworks that drive strategic prioritization, operational excellence, and consistent, high-impact feature delivery.

• Collaborate with technical teams to develop AI-driven orchestration and predictive analytics capabilities that enable proactive case strategy, leveraging internal precedent and external legal intelligence to generate actionable insights.

• Engage regularly with senior leadership and cross-functional stakeholders across the CLO organization to align on strategic priorities and support informed program decisions.

• Build consensus among stakeholders with varying levels of legal and technical expertise.

• Drive platform adoption and uphold data quality standards across all user segments.

• Define and implement KPIs to measure platform performance and business impact.

• Oversee governance, security, and compliance to meet program, legal and regulatory standards.

• Manage vendor relationships and external technology partnerships to maximize value and ensure delivery of program objectives.

Basic Qualifications

• 12+ years of product management experience with legal technology or enterprise software with 2+ years of experience with Legal Matter Management platforms (e.g., Salesforce, Onit, Mitratech, TeamConnect, Legal Tracker, or similar).

• Strong understanding of user experience design principles and user-centric development.

• Experience with AI/ML, data analytics, and predictive modeling.

Preferred Qualifications

• Preference for Salesforce CRM experience.

• Knowledge of legal analytics, case precedent analysis, and legal intelligence.

• Superior analytical and legal skills, mature judgment, innovative thinking and a desire to take the initiative and think two steps ahead.

• Strong, team-oriented collaborator, with confidence and flexibility to perform in nimble, rapidly changing and growing environments, as well as build relationships and gain credibility.

• Passionate about your work and a desire to have a big impact.

• Embody the highest standards of integrity, ethics and accountability.

• Enthusiasm about Uber and our mission!

For San Francisco, CA-based roles: The base salary range for this role is USD$180,000 per year - USD$200,000 per year. You will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link

Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form-