Claims Administrator ($27.88-$37.07)

Position Summary:

The Claims Administrator is responsible for investigating and managing all incoming property and pollution incidents. This role involves evaluating incidents and claims to ensure they are handled in accordance with internal policies and procedures, providing crucial support to the Environmental team, Legal & Risk Management, and onsite teams.

Job Duties:

• Review and investigate all incoming incidents evaluating loss facts to determine the appropriate insurance coverage.
• Provides claim handling in Riskonnect and Salesforce systems in accordance with established procedures throughout the claim life cycle to ensure file quality, timely claim analysis, and communication with claimants.
• Initial review of remediation incident scope of work for quality assurance.
• Review basics facts of the loss.
• Confirm scope aligns with incident.
• Ensure proper photo evidence provided.
• Effectively exercises sound judgment and decision making to analyze claims and provide recommendations.
• Reviews claim files for adherence to quality standards and trend analysis.
• Investigate and identify files that may have subrogation potential by connecting with onsite team members and corporate teams (EHS Project Managers) to determine if there are any at-fault third parties.
• Identify files that have no insurable coverage and provide onsite teams with support in coding repairs to the appropriate coverage or COE accounts.
• Identify files that may have been incorrectly reported and provide feedback to improve incident reporting to onsite team and corporate teams.
  
  

Minimum Qualifications / Other Expectations:

Education & Experience:

• Bachelor’s degree or equivalent.
• 1 - 3 years of relevant experience.

Other:

• Strong analytical, coaching, and facilitation skills.
• Strong oral and written communication skills.
  
  

Compensation:

Base Pay Range: $27.88 - $37.07

 

Actual placement within this range may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location.

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

 

About Us:
Irvine Company Apartment Communities (a division of Irvine Company) offers a portfolio of more than 125 resort-style apartment communities in coastal California’s most desirable locations: San Diego, Orange County, West Los Angeles and Silicon Valley.

With world-class amenities, resort-like surroundings and an unparalleled commitment to customer service, Irvine Company Apartment Communities redefines the rental-living experience.

We take as much pride in our employee community as we do the communities we create. It’s an environment populated with talented and experienced people, a collaborative spirit and abundant opportunities.

Apply today to join our employee community, and learn more about Irvine Company , our legacy and our guiding principles .

The Irvine Company is committed to providing equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, compensation, termination, and training, without regard to race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship status, marital status, pregnancy, age, medical condition, genetic information, military and veteran status, disability, or any other basis protected by federal, state, and local law. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

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