Consultant, Industry Solutions, Technology, Media & Telecom Solutions
- Serving as a functional SME on Fonn Group Saga (NRCS) and Mimir (MAM), with deep understanding of system architecture, integrations, user roles, permissions, metadata structures, asset lifecycle management, and rundown workflows
- Delivering structured, role-based training programs across all newsroom functions (anchors, reporters, meteorologists, sports, multi-media journalists, producers, directors, assignment desk, digital teams, editors, photographers, and management), covering both foundational system capabilities and workflow-specific use cases
- Teaching end users how Saga and Mimir support the full newsroom lifecycle, including story creation, planning, scripting, rundown building, asset ingest, tagging, search, retrieval, editing, playout integration, and archive management
- Conducting hands-on rehearsals and live workflow simulations within Saga and Mimir environments to ensure newsroom teams can execute real-world scenarios prior to go-live
- Providing detailed, real-time guidance and troubleshooting on system functionality, best practices, and workflow optimization across editorial, production, digital, and archive teams
- Assessing user proficiency and readiness through structured validation exercises, scenario-based testing, and feedback loops prior to full transition to Saga and Mimir as primary systems
- Partnering with newsroom leadership and corporate stakeholders to evaluate current-state workflows and design optimized future-state workflows enabled by Saga and Mimir capabilities
- Identifying gaps in adoption, system utilization, metadata consistency, and workflow alignment, and recommending configuration or training enhancements to improve operational efficiency
- Supporting change management activities including stakeholder alignment, communication planning, resistance mitigation, and reinforcement strategies to drive sustained adoption
- Capturing user feedback and operational observations during deployments to continuously refine Saga and Mimir training materials, job aids, playbooks, and best practice documentation
- Contributing to the development of a scalable deployment model, enabling concurrent station rollouts with standardized training frameworks, certification checkpoints, and repeatable onboarding methodologies
- Collaborating with corporate technology, IT, engineering, and Fonn Group vendor teams to escalate issues, validate configurations, and ensure alignment between system capabilities and newsroom operational requirements
- Supporting project management activities across system transition timelines, including training schedules, rehearsal coordination, go-live support, and post-launch stabilization
- Leading small teams of junior trainers or analysts during multi-station deployments, ensuring consistent delivery quality, knowledge transfer, and documentation rigor
- Bachelor's degree
- 2-3 years of professional experience in consulting or the Media & Entertainment industry
- 2+ years of hands-on experience with Fonn Group's Saga and Mimir applications - with subject matter expertise in system functionality, workflow capabilities across user roles, and system architecture
- Experience developing and delivering structured end-user training programs on Fonn Group's Saga and Mimir applications, including live classroom training, virtual sessions, role-based learning materials, and real-world simulations of producing and distributing the news through Saga and Mimir applications
- Travel up to 50%, based on the work you do and the clients and industries/sectors you serve
- Minimum 2 years of hands-on experience working within broadcast news environments, with working knowledge of newsroom operations, editorial workflows, and control room processes
- Demonstrated experience documenting, mapping, and optimizing newsroom workflows across editorial, production, digital, and archive functions
- Familiarity with broadcast production systems and integrations, including rundowns, scripting workflows, playout systems, ingest, archiving, and metadata tagging
- Experience gathering business requirements, conducting current-state and future-state assessments, and translating operational needs into system configuration recommendations
- Lean, Agile, or process improvement certifications
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