Assistant Manager

The ideal Poke House candidate will:

• Be a reliable, energetic, and motivated individual
• Have a cheerful, friendly, and enthusiastic attitude and display a positive approach to all assignments
• Love to help and serve customers and possess exceptional customer service skills
• Have the ability to lead a team and maintain positive working relationships with all team members
• Have the ability to maintain a professional appearance at all times
• Be able to adapt to a fast-paced work environment with changing customer volume levels
• Have the ability to speak clearly, listen attentively, and follow instructions
• Have a complete understanding of all Poke House rules and regulations

Expectations & Responsibilities:

1. Ability to handle conflict
2. Ability to work a rotating schedule as needed
3. Ability to cover shifts due to call-offs
4. Ability to remain calm under pressure and stressful situations
5. Make and publish schedules every week
6. Conduct and submit Weekly Reports regarding sales, labor, and progress of the store
7. Oversee employee training, and, when necessary, termination of employees with the guidance of the Regional Manager.
8. Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas.
9. Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances.
10. Conduct product quality checks by taste testing and inspecting food to ensure the quality of food is consistent and up to standards
11. Maintain a professional restaurant image such as proper staff presentation and appearance standards.
12. Assist in vendor and inventory ordering of products.
13. Ensure a positive guest experience.
14. Assist Store Manager with completing employee quarterly performance evaluations
15. Announce operational and procedural changes
16. Assist Store Manager in conducting monthly store meetings

Requirements:

• At least 1 year of restaurant management experience (references will be requested)
• Knowledge with food preparation especially with whole salmon
• At least 21 years of age (Assistant Manager)
• Commit to working at least 5 days a week | Full Time (80 hours per pay period) + overtime if needed
• Manager Serv Safe certification paid for by Poke House(Within 90 days of employment)
• Open and flexible availability (variable hours/days, including nights, weekends, and holidays, as needed)
• Physical requirements: Long periods of standing, walking, and lifting (up to 25 lbs)

Poke House Perks:

• Flexible Scheduling
• Employee Meal Program
• We promote from within | All Corporate employees were promoted from in-store positions!

Job Type: Full-time

At Poke House, our mission is to capture California’s adventurous spirit in our tasty, modern poke while supporting local small businesses and preserving the environment. We work hard to craft each delicious poke bowl and ensure that the quality of our ingredients are always top grade. Our sushi-grade fish is delivered daily, and our fruits and vegetables are locally sourced, prepared fresh every day, and organic when possible. From construction to consumption, we are committed to being environmentally conscious.