Stock Controller, South Coast Plaza, Costa Mesa
- Be responsible for physical organization of the stockroom, ensuring tidiness, efficiency and accuracy.
- Physically receiving delivery - reporting and discrepancies immediately.
- Checking the precision of the received stock to ensure all items entering the store are as expected and reporting any issues. EG miss labeling / damage / faulty.
- Daily, weekly and monthly cycle counts of departments to ensure full accuracy of stock. Results are reported to inventory and finance team, results must consistently surpass the expected threshold.
- Annually Physical inventory.
- Open, track and close stock consignments.
- Ordering and monitoring packaging and stationary in line with store requirements.
- Manage and track after-sales request in a timely manner.
- Identify faulty / damaged stock and align with company procedure.
- Book and track UPS shipments.
- Maintenance of stock / overstock levels - clearing excess stock, replenishment etc to assist with efficiency of shop floor standards during busy periods.
- Assisting the team on the shop floor when required, to ensure shop floor is covered and all necessary task are completed.
- Work consistently with the sales team to update, involve and educate team on day to day tasks / issues.
- Work closely with the operations and inventory teams to ensure alignment and a collaborative working environment across EMEA stores.
- To understand the store by taking time to analyze, read and be curious - reporting any opportunities to store management.
- To propose tasks, plans, standards and habits to increase efficiency and success.
- Open and closing of the store - following the company guidelines and reporting procedures.
- Strong communications skills, fluent in English is a requirement, any other languages would be beneficial.
- Excellent IT skills, including Excel, Teams and Outlook.
- Previous knowledge of Retail Pro / Stealth would be advantageous.
- Previous experience in managing stock at high volume / high value.
- Ability to multitask, self-motivate and prioritize in busy environments, maximizing time.
- Excellent communication skills both written and spoken.
- Confident in collaborating and working independently.
- Detailed and accuracy driven with a determination for exceptional results.
- Methodical and logical, with a problem-solving aptitude.
- Employee discount
- Exclusive staff sales and sample sales
- Flexible working/core hours
- Maternity/paternity enhanced
- Fitness membership (Classpass) and onsite yoga
- Volunteer and Birthday leave
- Employee referral bonus
- Financial Wellbeing Support Services
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