Robotics Operations Coordinator (Perris)

Company Description

At R.O.B.O., we specialize in rapid support, preventive maintenance, and performance optimization for warehouse and factory robotics systems. We serve fulfillment centers, e-commerce warehouses, retail and grocery distribution hubs, and mid-size manufacturers. Our mission is to minimize downtime and maximize uptime by delivering onsite and remote robotics troubleshooting, preventive maintenance plans, and performance analytics dashboards. With a focus on reliability in automation, we ensure that robotics operations run smoothly, efficiently, and at scale.

Job Title: Robotics Operations Coordinator/Field Service Engineer

Location: Perris, CA

Responsibilities:

1. Troubleshooting & Repair

• Troubleshoot and rectify hardware errors on bots in the maintenance cage.
• Replace defective or worn-out parts in robots and ensure proper reassembly.
• Assist in root cause analysis and support escalation to maintenance manager when required.

2. Preventive & Corrective Maintenance

• Carry out daily, weekly, and monthly preventive maintenance tasks as per checklists.
• Support corrective actions to minimize downtime and optimize system reliability.
• Maintain proper documentation of all maintenance work performed.

3. Inventory & Documentation

• Update the site inventory list for parts consumed and received (pre/post consumption).
• Record work orders, part replacements, and maintenance logs.

4. Collaboration & Support

• Coordinate with the field team and remote support team during debugging and correction activities.
• Escalate recurring failures or unresolved issues to the Maintenance Manager.

Skills & Qualifications:

• Diploma / Associate Degree in Mechanical, Electrical, or Mechatronics Engineering.
• 1-2 years of hands-on experience in industrial automation, robotics, or manufacturing maintenance, preferred.
• Strong troubleshooting skills with electromechanical systems.
• Familiarity with AMRs/AGVs preferred.
• Ability to read technical manuals, wiring diagrams, and assembly drawings.
• Basic knowledge of Linux / automation software is an advantage.
• Good communication and teamwork skills.
• Ability to communicate in Mandarin & English (Bilingual) will be given preference.
• Willingness to work in shifts to support 24/7 operations.