Membership Services Representative
Job Title: Membership Services Representative
Pay: $20-$28 per hour (DOE)
Schedule: Monday–Friday, 8:15 AM – 4:45 PM
Location: On-site
Dress Code: Business casual/professional attire (no jeans, except on designated occasions)
About the Role
Our client, a member services organization, is seeking a reliable and professional Membership Services Representative to support daily operations and provide excellent service to members. This role is ideal for someone who is detail-oriented, comfortable working with financial data, and confident interacting with members both in person and over the phone.
Key Responsibilities
- Manage QuickBooks functions, including:
- Daily deposits
- Accounts Payable (AP)
- Accounts Receivable (AR)
- Provide exceptional customer service to members via phone and in person
- Assist members with questions, requests, and general support
- Maintain accurate financial and member records
- Support day-to-day office and administrative operations
Required Qualifications
- Proven experience using QuickBooks , specifically with daily deposits, AP, and AR
- Strong communication skills and comfort speaking on the phone
- Professional demeanor and ability to work directly with members in person
- Reliable, organized, and detail-oriented
- Comfortable working in a structured, business-professional environment
- Must be able to pass a background check and drug screen
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