Licensed Insurance Customer Service

Carl Ferraro - State Farm Agency
Huntington Beach, CA

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience.

Only candidates who meet the following criteria will be considered for this role:

1. Must have an active Property and Casualty insurance license

2.This is an in-office position, you must be able to make the commute to our agency location in Huntington Beach, CA.

If you meet the above criteria and are a motivated self-starter who thrives in a fast-paced environment I invite you to apply! This is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities include but not limited to:

  • Establish customer relationships and follow up with customers, as needed
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
  • Use a customer-focused, needs-based review process to educate customers about insurance options
  • Maintain a strong work ethic with a total commitment to success each and every day

Insurance Representative Benefits:

  • Base Salary plus a very competitive commission program.
  • Great bonus potential if you are a top performer
  • Travel opportunities
  • Paid time off - for personal time and holidays.
  • Potential for growth within the agency

Requirements

  • Property & Casualty license
  • Life and Health license
  • Excellent interpersonal skills
  • Excellent communication skills - written, verbal and listening
  • People-oriented
  • Organizational skills
  • Self-motivated
  • Detail oriented
  • Proactive in problem solving
  • Dedicated to customer service
  • Able to learn computer functions
  • Pride in getting work done accurately and timely
  • Ability to work in a team environment
  • Ability to multi-task
  • Provide timely and thorough activity reports to agent
  • Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education

If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Posted 2025-10-03

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