Communications Manager

Nestled in San Francisco's Excelsior neighborhood on a nine-acre campus, the San Francisco Campus for Jewish Living (SFCJL) is a leading senior services organization in Northern California, providing older adults with comprehensive and innovative care that fosters purpose, dignity, and joy. The campus houses Frank Residences assisted living and memory care, the Jewish Home and Rehabilitation Center, an acute geriatric psychiatric unit, and the Jewish Home and Senior Living Foundation.

For more than 150+ years, we have fully embraced aging in a community rooted in Jewish values of compassion, connection, and excellence, proudly serving over 2,500 individuals each year from all faiths and backgrounds.

Position Overview:

The Communications Manager will develop and implement strategies that support the Jewish Home & Rehab Center, Frank Residences, Development, and campus-wide projects and initiatives. It serves as a key content creator and project manager, ensuring that all communications are clear, consistent, and aligned with our mission to provide older adults with comprehensive and innovative care that fosters purpose, dignity, and joy.

Working in partnership with a small but mighty team comprised of the Marketing Director and the Senior Designer & Media Manager, this role requires both broad vision and attention to detail.

Key Responsibilities

Strategic Communications

• Develop, write, and implement comprehensive communication plans that maintain consistent voice, tone, and branding while safeguarding SFCJL’s reputation.
• Lead the creation and execution of strategic work plans to produce compelling multi-channel content—including newsletters, websites, press releases, announcements, presentations, brochures, social media, scripts, email campaigns, invitations, programs, signage, reports, articles, and intranet updates.
• Tailor messaging to engage diverse audiences: residents, patients, families, employees, donors, and the broader community.

Content Creation & Management

• Oversee the end-to-end production of communication materials, ensuring quality and timely delivery across platforms.
• Manage daily content creation, scheduling, and publishing for social media to maximize engagement.
• Maintain and enhance the intranet to strengthen internal communication and connection.
• Ensure compliance with consent and copyright policies; organize, label, and archive visual assets.

Performance & Events

• Monitor, analyze, and report on communication metrics to guide strategy and optimize engagement.
• Support in-person and virtual events with clear, engaging messaging before, during, and after events.

Minimum Qualifications

• Bachelor’s degree in Marketing, Communications, Advertising, Public Relations, Journalism, or related field.
• At least 7 years of professional experience in communications, marketing, or related fields.
• Exceptional writing, editing, and storytelling skills adaptable for multiple audiences and channels.
• Strong project management and multitasking skills in fast-paced environments.
• High emotional intelligence, diplomacy, and the ability to work collaboratively or independently.
• Proficiency with digital tools, social media platforms, email marketing systems, Microsoft Office; willingness to learn new technologies.
• Familiarity with Jewish culture, traditions, and values preferred.
• Experience in healthcare, Jewish organizations, or senior living sectors a plus.

Core Competencies

• Creativity and strategic thinking
• Professionalism and discretion
• Ability to manage multiple priorities
• Commitment to mission and values
• Positive, solutions-oriented mindset with a sense of humor

A complete application will include: a resume, cover letter, and two writing samples.

This role is fully on-site.

Pay Range: $115K - $140K, DOE