Restaurant Server Assistant

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• Maintains knowledge of all menu items and specials and general description of all food and beverage items

and explains general description to guests. Maintains detailed knowledge of table set up and service, using

correct glassware, utensils, settings and garnishes.

• Maintain knowledge of correct maintenance and use of equipment. Use equipment only as intended.

• Utilizes proper food handling and food service techniques for safe food service.

• Assists the server in taking food and beverage orders in a congenial and timely manner and ensures accurate

entry and delivery of order.

• Exhibits a friendly, helpful and courteous manner when dealing with guests and fellow associates.

• Maintain positive guest relations at all times. Anticipate guests' needs, respond promptly and acknowledge

all guests, however busy and whatever time of day.

• Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries

accurately.

• Works closely with the expeditor to prepare for the food running.

• Maintain complete knowledge of and comply with all departmental policies, service procedures and

standards. Meets service standards at all times.

• Practices all safety and loss prevention procedures.

• Ensures tables are well maintained and hygienic at all times. Monitor and maintain cleanliness, sanitation and

organization of assigned station and service areas.

• Remove soiled wares from tables as assigned and transport to dishwashing area.

• Sets up and cleans the dining areas while maintaining or exceeding hospitality and service standards.

• Meets or exceeds standards of appearance, cleanliness, personal sanitation and hygiene.

• Completes side work duties as dictated by management.

• Works with various outlets and departments to assist with food delivery and other tasks as needed to

support the operation.

• Other duties as assigned.

Pay:

The pay scale for this position is $20.96 to 23.29 /hour plus commissions, bonuses, upsell incentives, tips, etc. This is the pay range for this position that the Hotel reasonably expects to pay.