Claims Coordinator (Hybrid)

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Who We Are

Join a team that puts its People First! Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for nine consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit

What We Do

The Claims Coordinator provides administrative and clerical support to Claims Counsel/Analyst in the form of basic research and assisting in the file preparation and management.

This role is hybrid, onsite in Santa Ana, CA Monday -Wednesday and work from home Thursday- Friday.

What You'll Do:

• Assist in investigating claims and provide support to Claims Counsels/Analysts
• Obtain relevant documentation, compile closing files / title research for Claims Counsel/Analyst's investigation
• Maintain schedules / calendars and expense reports
• Handle invoices / billing and work closely with accounting to accomplish payment of all expenses / settlements
• Assist with major claims as needed
• Provide paralegal support to Claims Counsels/Analysts as needed

What You'll Bring:

• Knows fundamental concepts, practices and procedures of particular field of specialization
• Microsoft office products with an emphasis on MS Word and Excel
• Excellent verbal and written communication skills
• Strong organizational skills with the ability to multi task and work under pressure
• High School Diploma or equivalent
• Typically has 1-2 years administrative experience
• Title insurance preferred
• Paralegal certification desirable, but not required

Pay Range: $16.70 - $22.90 Hourly

This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location

What We Offer

By choice, we don't simply accept individuality - we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it's the right thing to do, but also because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.