Multi Unit General Manager, Valley Fair Mall, San Jose, California
- Need to be an excellent recruiter and can successfully woo candidates to our brand.
- Responsible for creating a positive work environment prioritizes retention.
- Has a passion for developing team members.
- Proactively monitors overall performance.
- Holds team accountable for the delivering results.
- Is the ambassador for clienteling, building sales, and wardrobing clients from head to toe in order to build the local client base.
- Achieves all KPI targets including: conversion, UPT, average basket, appointment sales, inventory shortage results, staffing, etc. Develops a robust business strategy
- Successfully executes and gets results with the our clienteling program.
- Shows the team what clienteling truly looks like and how critical it is in order to build a thriving business.
- To be an effective store leader at SMCP, you must be fully versed in both the front and back of the house in order to be successful. Operational duties tend to be very hands on.
- Develops effective relationships with all Corporate partners by interacting with them regularly. The purpose of our Headquarters is to provide full support to our robust retail stores network.
- 3+ years of prior supervisory experience preferably in luxury retail management - versed in Human Resources and People Development.
- Has potential client resources.
- Has potential talent resources.
- Solid Leadership skills
- Results-oriented
- Solid communication and problem-solving skills.
- Solid analytical skills.
- Competitive Base Pay + Monthly/Seasonal Bonus Structure
- Group Health + Dental + Life Insurance + 401K Retirement Savings Plan
- Employee Assistance Program
- HSA + FSA Accounts
- Life Insurance
- Short + Long-term Disability
- Pet Benefits
- Generous Paid Time Off including Sick, Vacation, Holidays, Personal days, Parental Leave
- Wardrobe (6 to 8 pieces per season based on eligibility) + Clothing Allowance
- Generous Shopping Discount - 50% off Retail
- Personal Cell Phone contribution
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