Technical Marketing Engineer, AI Defense

The application window is expected to close on: October 15th.

Meet The Team:

The Cisco AI Software & Platform Group incubates and delivers Generative AI based solutions to reinvent Cisco's existing Products and how customers interact with them. Our Group is also introducing new offerings that help customers roll out Generative AI at scale while doing so responsibly. Ultimately, we are doing so through internal platforms that unlock the benefits of this technology for Cisco teams and partners across our Security, Enterprise Networking, Collaboration and Splunk portfolios.

Your Impact:

• Has end-to-end technical ownership for multiple products and solutions, with a primary focus on AI Defense
• Supplies technical strategy development for our product portfolio
• Leverages deep customer and market knowledge to improve and innovate on existing products or solutions
• Develops AI Defense driven materials for internal product management and sales
• Participates in the definition of current and next generation development for AI Defense, considering a wider scope of functionalities and latest trends
• Collaborates with key partners to review complex product architectural documentation and defines new product features and customer requirements
• Leads technical discussions during sales and business development efforts in order to educate customers/partners on technology and solution capabilities
• Educates and influences the design of customer networks and their deployment
• Regularly engages with customers/partners and other collaborators (e.g., Advisory Boards) to share key product information on industry-wide platforms (e.g., events, conferences, blackbelt academy)
• Employs insights from competitive research and analysis to recommend corrective action (typically solution wide); socializes with broader multi-functional teams
• Develops sophisticated field/customer-facing collateral (e.g., technical white papers, deployment guides, methodology documents)
• Leads engagement with customers, partners, and sales team to ensure they are educated on new products and technology releases

Minimum Qualifications:

• Experience in Product Development and execution in a technical domain
• Expertise in debugging AI models and systems, preferably in computer vision and machine learning applications.
• Proficient in cloud technologies and AI models and frameworks like TensorFlow and PyTorch.
• Strong skills in Linux systems, programming languages (Python, Ruby, JavaScript), and automating debugging tasks.
• Experienced with different types of LLMs, including open-source models like BERT and GPT models
• Ability to easily communicate complicated concepts to non-technical folks
• An ambitious, can-do demeanor with a strong sense of product quality
• Loves solving technical problems in creative ways
• Bachelors + 8 years of related experience, or Masters + 6 years of related experience, or PhD + 3 years of related experience

Preferred Qualification:

• Degree (or equivalent) in Computer Science, Computer Engineering, or a related technical field (or equivalent experience).
• Hands-on familiarity with AI/ML models, computer vision, or camera and image sensor technologies.
• Expertise in application engineering, QA, or technical support.
• Experienced with technical writing and querying data using tools such as Salesforce/SQL.
• Experience in supporting and selling machine learning technologies.
• Experience in embedded or application engineering, technical support, product testing, or QA.

Why Cisco?
At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Simply put – we power the future.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you!

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