Senior Product Manager (Mountain View)

Intuit has a unique opportunity to lead the fintech industry in solving the most painful problem small business owners face -- managing their money. 82% of small businesses that fail experience a cash flow challenge. Small businesses already turn to QuickBooks to manage much of their money -- they use QuickBooks to send over $1 Trillion of invoices each year, record over $1 Trillion of bills, and run over $115 Billion in payroll annually. Additionally, since small businesses record and categorize all their transactions within QuickBooks, we can provide industry-leading access to financial services and unparalleled cash flow insights and predictions.

As we accelerate our mission to put small businesses in complete control of their money, we are looking for a world-class senior product manager to join our team and lead disbursements product management globally. The disbursements team is crucial to realizing that vision. Money is a sensitive topic in every interaction across our products. Our mission is to make getting paid as seamless, personal, and ubiquitous as possible. As a Product Manager on Intuits disbursements team, you'll help shape this experience, impacting business growth and engagement. You will bring bold thinking, a passion for solving customer problems, and an ability to accelerate velocity and drive industry-leading FinTech innovation.

Intuits disbursements Platform comprises services that orchestrate money movement across our products and business lines (QuickBooks Online, QuickBooks Advanced, QuickBooks Desktop, Invoicing, QuickBooks POS, etc.), processing tens of millions of transactions daily. As the core engine behind platform services, it must be reliable enough to handle our scale while versatile enough to support various use cases across different lines of business.

Responsibilities

• Lead and drive the strategic vision for the next-generation disbursements platform, supporting the development of money movement, banking, and payments products and services.
• Own the short-term and long-term roadmap, managing evolving business priorities and ensuring operational excellence for on-time delivery.
• Improve performance by identifying, measuring, and managing key metrics related to our delivery model.
• Create and maintain an optimized, logically sequenced roadmap with clear success metrics, dashboards, and delivery plans. Proactively resolve strategic issues that may impede team progress.
• Communicate frequently and clearly with teams and leadership. Prioritize the teams backlog and collaborate across teams to deliver value for customers.

• Require 5+ years of product management experience in e-commerce, internet, or fintech industries.
• Preferably 3+ years of experience in payments, banking, or financial services.
• Proven track record working with platform teams to build scalable, mission-critical systems supporting payment acceptance, funding, pricing, billing, and money movement across rails like ACH, Visa OCT/AFT, RTP, Wire, etc.
• Full-stack knowledge of platform and microservice architecture.
• Strong analytical skills with a data-informed mindset; experience using data to test hypotheses, validate assumptions, and measure success.
• Deep customer empathy and curiosity, with experience gathering insights through usability studies, customer interactions, experiments, and feedback.
• Proficiency in defining detailed user stories with acceptance criteria and use cases.
• Excellent communication, influencing, and negotiation skills, capable of handling complex, sensitive situations with competing priorities.
• Strong problem-solving and judgment skills, with a focus on execution and results.
• Self-aware, eager to learn, and capable of decomposing big visions into actionable milestones.
• High standards with the ability to dive deep into business and technical details.
• Think big with a results bias.
• Collaborate effectively across multiple teams, managing dependencies and trade-offs.
• Ability to switch seamlessly between strategy and execution in a fast-paced environment.
• Technical aptitude and experience working in Agile, collaborative teams.
• Undergraduate degree in computer science, engineering, or related field; advanced degree is a plus.
• Travel up to 10% as needed.