Journey Builder III

Position: Journey Builder III
Location: Culver City, California
Duration: Contract
Job ID: 169234

Job Overview:
The Marketing Operations team is seeking a self-motivated and detail-oriented individual to join as a Journey Builder III. This role is pivotal in enabling on-device communications and automated messaging for media products and services. The successful candidate will be responsible for driving and performing the day-to-day operational workflows of growth marketing. Working cross-functionally with teams such as growth marketing, product, engineering, and business, the candidate will develop and launch multi-channel customer communications to drive awareness and engagement of services and products. This position requires strategic thinking, flawless implementation, and effective collaboration within a matrix organization.

Responsibilities:

• Develop, test, and deploy customer journeys by assessing product and strategy objectives, platform capabilities, and data needs.
• Collaborate and communicate effectively with stakeholders to address operational plans, deliverables, and risks for global large-scale projects.
• Optimize performance through A/B testing to drive incremental growth and overall program improvement.
• Monitor campaign performance for operational integrity and identify and communicate issues to internal teams.
• Identify opportunities for improvement in campaign performance, operational efficiency, processes, and product tooling.
• Build a knowledge portal of best practices and playbooks to serve as a reference and training resource.

Qualifications:

• 5 to 8 years of lifecycle marketing experience building and launching acquisition and engagement initiatives.
• Experience with CRM or ESP platforms such as Salesforce Marketing Cloud/ExactTarget, Braze, or Oracle Responsys.
• High aptitude for logical reasoning and critical thinking; experience in SQL preferred.
• Exhibit high attention to detail and organization to deliver quality projects in a timely manner.
• Proactive, thoughtful, and resourceful innovator with a willingness to tackle ambiguity and roadblocks.
• Ability to react calmly to challenges, devise contingency plans, and pivot as needed under pressure in an evolving environment.
• Strong team player mentality with consideration for impact on partners.
• Effective communication skills across all mediums, including Slack, email, and presentations.
• A passion for products and services with deep familiarity with the ecosystem of services and hardware

About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit www.ptrglobal.com

At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to:

• Pay any fee to be considered for, submitted to, or selected for any opportunity.
• Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process.
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Pay Range: $80 - $92

The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work.

If you receive a suspicious message, email, or phone call claiming to be from PTR Global do not respond or click on any links. Instead, contact us directly at +1 214-740-2424. To report any concerns, please email us at [email protected]