Director, Payor Relations & Regulatory Affairs
- Directly hires, develops, and drives engagement for team members across Payor Relations and Regulatory departments
- Oversees essential activities and process improvement related to commercial payor contracting across all lines of business; specific contracting activities include, but are not limited to :
- Contract redlining
- Contract implementation
- Contract monitoring
- Contract management, including initial & ongoing credentialing
- Payor escalation management, including payment discrepancy resolution
- Oversees essential activities and process improvement related to regulatory affairs for ACH; specific contracting activities include, but are not limited to :
- State licensing
- Medicare and Medicaid enrollments
- The Joint Commission Accreditation
- Maintains governance processes to ensure alignment to contracting and regulatory business expectations with cross-functional stakeholders, including : finance, commercial operations, revenue cycle management, legal, and the office of ethics & compliance
- Develops, maintains, and presents to leadership the KPIs/metrics related to areas of responsibility
- Contributes to business strategies related to commercial contracting, payor management, and regulatory compliance; examples include : patient access, pricing, payor management, Medicaid advocacy, state licensing applications, and accreditations.
- Bachelor’s Degree in a business discipline
- 10+ years relevant experience in payor contracting at a healthcare provider, payor, or network
- 5+ years directly interacting with regulatory agencies
- Demonstrated ability to develop, improve, and monitor commercial contracting processes
- Ability to work independently and managing competing priorities routinely.
- Master’s Degree in related field
- 5+ years experience in payor contracting within the DME/IDTF provider space
- 5+ years experience working directly with CMS (Medicare/Medicaid), The Joint Commission, and state licensing agencies
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