Customer Service Reps - Bilingual

Job Summary

We are seeking Customer Service Reps for a contract/temporary opportunity in Sacramento, CA. This call center and customer support role is ideal for professionals who enjoy helping people, solving problems, and creating positive customer experiences through clear, respectful communication. You will support customers through multiple communication channels while maintaining a professional, empathetic, and solution-focused approach.

Must have a minimum of 2 years call center experience.
Must be proficient in MS office Suite especially Word and Excel
Bilingual skills a plus
This is a great opportunity to join a service-oriented environment where teamwork, supportive leadership, and consistent customer care are valued. Successful candidates will be dependable, organized, and committed to building positive rapport with every caller or visitor.

Compensation and Benefits

- Pay range: $20.00 to $22.00 per hour.
- Job type: Contract/Temporary.
- Location: IN OFFICE - Sacramento, CA.

Equal Opportunity Employer / Disabled / Protected Veterans

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The pay transparency policy is available here:

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Additional Skills

REquired Qualifications

- Previous experience in a call center, front office, dispatch, administrative support, or business services environment.
- Experience handling customer complaints, service requests, or work order processing.
- Comfort using customer service systems, basic office software, or call documentation tools.