Projects and Application Support Group, Manager

Job Description and Duties

THIS POSITION MAY BE ELIGIBLE FOR A HYBRID WORK SCHEDULE. THE AMOUNT OF TELEWORK IS AT THE DISCRETION OF THE DEPARTMENT AND IS SUBJECT TO CHANGE AS BUSINESS NEEDS ARISE.

Are you a highly motivated individual ready to lead a dynamic team? Do you have strong analytical and project management skills looking for an exciting opportunity to demonstrate those skills? If so, then the Tax Support Division's Technology Section is the place for you!

The Technology Management Section is looking for an enthusiastic leader to oversee the Projects and Application Support Group. The Tax Administrator (TA) I, is responsible for planning, organizing, directing the activities of the group. The TAI oversees staff who manage and support IT projects for the Tax Branch, administer shared folder permissions, develop and maintain SharePoint solutions, and perform complex and analytical support functions for content management services (i.e. InfoImage). The ideal candidate is a strong communicator and strategic thinker who can guide technical staff, ensure efficient operations, and drive continuous improvement.

The TA I must be able to coach and mentor technical staff and promote an environment of teamwork, open communication, creativity, problem solving, critical thinking, and leadership. The TA I models the vision and values of the Division, Branch and Department.

This position is headquartered in Sacramento and may be eligible for telework under EDD's telework policy. California Government Code Section 14200 requires employees to reside in California to telecommute. Employees are required to report to their headquarters office, as needed. Travel expenses to and from the assigned headquarters are the responsibility of the employee.

Position located at 1416 9th Street, 7th Floor, Sacramento, CA 95814. Located in downtown Sacramento, near light rail and public transportation.

Effective July 1, 2025, specific Bargaining Units and associated Excluded State employees are subject to a salary reduction between 2% - 4.62% in exchange for hours in the Personal Leave Program 2025 (PLP 2025) per month. For more details, please click here to visit the California Department of Human Resources (CalHR) website.

You will find additional information about the job in the .

Working Conditions

Visa Sponsorship
This position is not eligible for visa sponsorship. Applicants must be authorized to work in the US without the need for visa sponsorship by the start date of employment.

Travel may be required for meetings and training.

Special Requirements

It is strongly encouraged to apply through your CalCareer Account at .

Please only submit ONE application. Electronic applications submitted through your CalCareer Account are highly recommended and will be received/processed faster than other methods of filing.

If you are unable to apply electronically through your CalCareer account, please mail a completed and signed State Examination/Employment Application STD Form 678 and application package to the mailing address provided in the “Application Instructions’ section below and ensure the following:

• Clearly indicate the Job Code #, Position Number and the Classification Title of this position in the “Examination or Job Title(s) For Which You Are Applying” section located on Page 3 of your State Examination/Employment STD Form 678.

• Clearly indicate the basis of your eligibility (list, transfer, reinstatement, etc.) in the “Explanations” section located on Page 3 of your State Examination/Employment Application STD Form 678.

• Remove and do not submit the “Equal Employment Opportunity” questionnaire (Page 10) with your completed State Examination/Employment Application STD Form 678. This page is for examination use only.

• Do not include your full Social Security Number on your documents and/or do not provide any LEAP information.

Examination/Assessment
If selected for hire , you must obtain list eligibility by taking and passing the examination. If you already have list eligibility for this classification, you do not need to retake the examination unless your list eligibility has expired.

The TAX ADMINISTRATOR I, is a Departmental Promotional exam for EDD employees only. The next administration of the TAX ADMINISTRATOR I, exam is tentatively scheduled for 09/2027.

For more information about the State hiring process, click here . To watch tutorials on how to apply for a State job, click here .

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Excellent written and verbal communication skills.
• Project management experience.
• Gain and maintain cooperative relationships at all levels.
• Practical experience in providing innovative solutions for process improvements.
• Experience in developing a new product, program, or service.
• Strong critical thinking and analytical skills.
• Ability to work under pressure due to deadlines, changes in staff, resources, or organizational changes.
• Practical experience identifying and responding to customer needs.
• Experience assuring adherence of the California Unemployment Insurance Code.
• Knowledge of:
• Microsoft Office 365
• SharePoint
• Content management services (i.e. InfoImage)
• EDD's Tax program

Benefits

Benefit information can be found on the CalHR website, , and the CalPERS website, .

Statement of Qualifications Requirements

A Statement of Qualifications (SOQ) is Required . The SOQ should be typed, single spaced, not more than one page in length, the applicants name listed in the upper right corner of the document, and responses numbered in the same order as the statements below. Applicants who do not submit a completed SOQ in the stated format may not receive further consideration and may be excluded from the hiring process:

Please address the following statements in your SOQ and include specific examples of relevant background, knowledge, and experience:

1. Knowledge and leadership experience in fostering a positive and productive work environment. Provide examples.
2. Describe your knowledge, skills, and experience participating on a group project or work group. Provide examples.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Other -
  A Cover Letter is required and must be included.
• Statement of Qualifications -
  A Statement of Qualifications (SOQ) is Required. Please see “Statement of Qualifications Requirements” section for more information about the SOQ.