Technical Support - Autonomous Systems

Be the human behind the machine. Help shape the future of mobility.

Join our team as a TeleOperations Operator and play a critical role in supporting a cutting-edge fleet of autonomous vehicles. You’ll act as the crucial “human-in-the-loop,” stepping in to guide vehicles remotely through complex, real-world scenarios when autonomous systems need backup. This is a unique opportunity to be part of an innovative and rapidly evolving industry—perfect for detail-oriented problem solvers with a passion for technology and safety.

🕒 Shift Availability:

• Morning: 7:30 AM – 4:00 PM
• Wed-Sun
• Thurs-Mon
• Fri-Tues
• Sun-Thurs
• Evening: 3:30 PM – 12:00 AM
• Wed-Sun
• Thurs-Mon
• Fri-Tues
• Sun-Thurs

🔧 What You’ll Do:

• Monitor and guide a fleet of autonomous vehicles in real time.
• Remotely operate vehicles during challenging scenarios using advanced control systems.
• Ensure safe and smooth operation in compliance with safety protocols and regulatory guidelines.
• Report system behavior, anomalies, and performance metrics to help enhance vehicle performance.
• Collaborate with cross-functional teams to improve TeleOps tools and interfaces.
• Uphold high operational standards by following strict company and regulatory protocols.

Requirements

✅ What We’re Looking For:

• Clean driving and background record
• 2+ years in operations, tech support, QA testing, or related fields
• Comfortable with Windows and Linux; strong technical troubleshooting mindset
• Excellent communication skills and situational awareness
• Ability to stay focused and calm in high-stakes scenarios
• Flexible and open to working various shifts

🌟 Bonus Points For:

• Experience in QA, robotics, or autonomous vehicle testing
• Bachelor’s degree in a STEM or analytical field
• Familiarity with video game-style controls or driving simulators
• Basic data analysis skills to support system performance insights

Benefits

Comprehensive benefits , including employer-subsidized healthcare and pre-tax commuter benefits.

Flexible Spending Account for healthcare expenses.

Short- & long-term disability and life insurance —fully covered by Employer.

401(k) package to help secure your future.

Be part of an innovative team shaping the future of transportation!

Pay Rate - $29 per hour

Typing test and Self-Led Video interview will be required to be considered for position. Details will be emailed if you meet the requirements.