FT Assistant Store Manager Canoga Park, California
- Exemplify exceptional client service by acting as the boutique's primary "host."
- Ensure each client receives a personalized and memorable shopping experience.
- Use selling tools effectively to enhance client engagement and satisfaction.
- Drive individual sales performance, contributing at least 20% to the store’s monthly sales plan.
- Mentor and motivate the team to achieve and exceed key performance indicators (KPIs).
- Observe and provide feedback to team members on client engagement, conversion rates, and styling techniques.
- Deliver comprehensive training for new hires and facilitate ongoing product knowledge sessions.
- Foster a culture of trust, collaboration, and continuous improvement within the team.
- Act as Manager on Duty, utilizing strong problem-solving skills to address and resolve client concerns.
- Support visual merchandising initiatives, ensuring compliance with brand guidelines.
- Maintain a visually appealing boutique that reflects the brand's aesthetic and standards.
- 2+ years of prior supervisory experience in a client-focused retail environment.
- Passionate about fashion, styling, and delivering exceptional service.
- Strong communicator with a natural ability to coach and develop talent.
- Problem-solver with a track record of setting and achieving goals.
- Team-oriented leader who fosters a positive and motivating workplace.
- Resourceful in building client relationships and attracting new talent.
- Flexible availability, including evenings, weekends, and holidays, is required.
- Aligned with SMCP’s core values and dedicated to growing within the brand.
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