Benefits Administrator

Voleon is a technology company that applies state-of-the-art AI and machine learning techniques to real-world problems in finance. For nearly two decades, we have led our industry and worked at the frontier of applying AI/ML to investment management. We have become a multibillion-dollar asset manager, and we have ambitious goals for the future.

Your colleagues will include internationally recognized experts in artificial intelligence and machine learning research as well as highly experienced finance and technology professionals. The people who shape our company come from other backgrounds, including concert music performances, humanitarian aid, opera singing, sports writing, and BMX racing. You will be part of a team that loves to succeed together.

In addition to our enriching and collegial working environment, we offer highly competitive compensation and benefits packages, technology talks by our experts, a beautiful modern office, daily catered lunches, and more.

As a Benefits Administrator, you will manage the day-to-day administration of employee benefit programs and serve as a key liaison between internal HR systems, benefits vendors, insurance carriers, and employees. Reporting to the Sr. Payroll & Benefits Analyst, you will be responsible for ensuring accurate enrollment, timely processing of life events, system configuration, carrier reconciliation, and compliance-related activities. You will also play a key role in helping employees understand and fully utilize their benefits, balancing hands-on support with appropriate boundaries. This role offers broad exposure across benefits operations, systems, and program design, with opportunities to contribute creatively to the evolution of Voleon’s total rewards offering. This role is a means to make a difference: by delivering accurate, thoughtful, and innovative benefits administration, you will directly support employee retention, engagement, and Voleon’s ability to scale effectively.

Responsibilities

• Manage day-to-day benefits administration by responding to employee support requests through Jira with accurate, timely, and empathetic guidance
• Help new hires understand, navigate, and fully utilize their benefits throughout the employee lifecycle
• Serve as a liaison between internal HRIS teams, benefits administration systems, vendors, and carriers
• Partner with benefits vendors and carriers on new implementations, plan setup, and annual renewals
• Implement, maintain, and renew EDI files with insurance carriers and vendors
• Review, analyze, and resolve weekly carrier file discrepancy reports
• Audit and generate carrier invoices and coordinate timely payment
• Support employee claim issues by working with carriers, vendors, and internal partners
• Coordinate COBRA-related activities, including vendor data exchange and subsidy payments
• Review and complete benefits-related compliance checklist tasks
• Perform ad hoc system configuration changes such as benefit class updates, location changes, and eligibility adjustments
• Contribute ideas to improve benefit program “stickiness,” including exploring supplemental and non-traditional benefits that support retention and engagement
• Learn and support benefit programs across multiple geographies, including the US, UK, Puerto Rico, and international benefits

Requirements

• 2-4 years of experience in benefits administration, HR operations, or total rewards
• Demonstrated success administering employee benefit programs across multiple carriers and vendors
• Demonstrated experience working with benefits administration systems and HRIS platforms, including file feeds and integrations
• Proven ability to audit and reconcile enrollment data at a detailed level and resolve discrepancies proactively
• Strong knowledge of employee benefits including medical, dental, vision, and COBRA
• Ability to support employees with empathy and clarity while maintaining appropriate scope and boundaries
• Exceptional attention to detail and accuracy in managing employee data and benefits records
• Strong organizational skills with the ability to manage multiple priorities and deadlines
• Effective written and verbal communication skills for employee-facing and vendor-facing interactions
• Bachelor’s degree in Human Resources, Business Administration, or a related field

Preferred Qualifications

• Experience working with benefits brokers or vendors such as Sequoia or similar partners
• Familiarity with benefits compliance requirements including ACA
• Experience supporting benefits programs across multiple countries or regions
• Experience contributing to benefits program design or enhancements beyond core medical, dental, and vision offerings
• Experience in a high-growth or scaling organization

The base salary range for this position is $75,000 to $105,000. Individual salaries are determined through a variety of factors, including, but not limited to, education, experience, knowledge, skills, and geography. Base salary does not include other forms of total compensation such as bonus compensation and other benefits. Our benefits package includes medical, dental and vision coverage, life and AD&D insurance, 20 days of paid time off, 9 sick days, and a 401(k) plan with a company match.

“Friends of Voleon” Candidate Referral Program

If you have a great candidate in mind for this role and would like to have the potential to earn $7,500 if your referred candidate is successfully hired and employed by The Voleon Group, please use this formto submit your referral. For more details regarding eligibility, terms and conditions please make sure to review the Voleon Referral Bonus Program.

Equal Opportunity Employer

The Voleon Group is an Equal Opportunity employer. Applicants are considered without regard to race, color, religion, creed, national origin, age, sex, gender, marital status, sexual orientation and identity, genetic information, veteran status, citizenship, or any other factors prohibited by local, state, or federal law.

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We may use artificial intelligence (AI) tools to support parts of the hiring process. These tools assist our recruitment team but do not replace human judgement. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.