Customer Service in Accounts Receivable
Are you on the hunt for a vibrant, high-energy workplace to call your second home? Join our Accounting TEAM at Advanced IPM, located in our corporate office in Roseville, CA!
Since 1981, Advanced IPM has been a proud, locally-owned staple in the community. Our office boasts a friendly yet fast-paced atmosphere, where creativity and dedication are at the forefront of everything we do. Opportunity:We're seeking a motivated candidate with a positive attitude to join us! This role will involve a variety of administrative tasks, primarily focusing on billing and Accounts Receivable support.
Why Join Us?
Be part of a team that values creativity and showing up for one another. Enjoy a fun and supportive work environment. Opportunities for professional growth and development. On-the-job training is provided, ensuring new team members feel supported. Work in a family-owned company that prioritizes its employees' well-being and success.
Benefits:
· Full-Time Employment
· Paid Training Customized to Your Needs
· Medical, Dental, Vision, and Chiropractic Benefits
· Life Insurance
· 401K Match Program
· Role-Specific Continuing Education
· Leadership Development
· Opportunities for Career Growth
Key Responsibilities:- Communicate with customers via phone and email about payment statuses.
- Prepare daily deposits.
- Assist customers with billing questions.
- Create weekly aging reports for executive review.
- Review open accounts and determine the next collection steps.
- Generate and send payment reminders.
- Collaborate with team members to address customer concerns.
Requirements:
- Customer service experience, preferably in Accounts Receivable.
- High school diploma or equivalent GED.
- Detail-oriented and well-organized.
- Self-starter who can work independently.
- Proficient in Microsoft Office, especially Word and Excel.
- Strong work ethic, punctuality, and reliability.
- Excellent phone etiquette and customer service skills.
- Must be able to pass a post-offer drug screening and background check.
- Team player with a willingness to help out where needed.
Advanced IPM is an equal-opportunity employer. We celebrate diversity and are committed to fostering an inclusive environment for all our employees.
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