Advanced Service Technician
Job Summary:
The position of Multi-Care Tech is an advanced-level automotive technician with specialized skills and training beyond the skills of the lube technician. Multi-Care Tech must at minimum be able to perform all Jiffy Lube Ancillary Services along with brake repair, spark plug replacement, Tune-up, and at some locations Tire Repair and Replacement.
Benefits:
- Health Insurance
Job Knowledge, Skills, & Experience:
- High School Diploma or equivalent preferred.
- ASE Certifications preferred (e.g. A5 brakes)
- Problem Solving Skills.
- Physical Dexterity skills are required.
- Ability to work in a professional environment.
- A valid driver's license is required.
- Must successfully pass a background check.
- Must possess the ability to effectively communicate in English, both verbally and in writing.
- Ability to use all the applications on the company computer system to effectively and efficiently build estimates and invoices for the customer.
- 100% completion of required computer-based training (CBT) for the Orientation and Safety, HSSE, Courtesy Technician (CT), Upper Bay Tech (UBT), and Lower Bay Technician(LBT) modules.
- 100% certified completion of required computer-based training for Service Specialists and Advanced Specialists.
Physical Requirements:
- The Multi-Care technician position will require the employee to regularly service vehicles. Thus, while performing the duties of this job, the employee is regularly required to stand and walk for long periods of time, regularly walk up and down stairs and climb ladders, use hands and fingers, handle, or feel, reach with hands and arms, display ability to use fine motor skills in manipulating smaller objects, display sensory awareness (temperature differential), reach overhead and laterally with hands and arms, move materials from one height to another, occasionally required to lift up to 50 pounds, work in awkward positions, transfer oneself from one work level to another, occasionally required to sit, climb or balance and stoop, kneel, crouch, or crawl, bend, and perform repetitive motion. While performing the duties of this job, the employee is regularly required to communicate verbally (auditorily) and through written documentation and correspondence.
Business Model & Culture:
- Fast-paced and team-oriented environment
- World-class JLU training to meet all challenges
- Customer-driven building strong relationships
- Value teammates and recognize their contributions
- Being inclusive and having equal access to opportunity
Jiffy Lube® is a leading provider of automotive preventive maintenance. With a national footprint of more than 2,000 franchisee owned service centers across the country, Jiffy Lube offers a range of services from oil changes and tire rotations, to everything in between.
Jiffy Lube technicians are not just highly trained in preventive maintenance, they are also highly trained in customer service. So if you have any questions about vehicle maintenance or the services performed at any Jiffy Lube service center, your technician will help you find the resources and information you need, whether it’s in-store, online or by accessing your vehicle manufacturer’s recommendations. It’s just another way Jiffy Lube strives each and every day to help you Leave Worry Behind® .
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