Event Sales and Services Associate

Job Description:

Are you a best-in-class team player with a passion to share your knowledge and interest in wine and food? Do you possess excellent interpersonal skills and thrive on delivering remarkable hospitality? Good, because we have been searching all over Napa Valley for you.

We are looking to add a talented and experienced event sales and services associate to our Cakebread family. Our high performing events team organizes and provides outstanding customer service and a remarkable experience for all guests.

About Us:
• We are a family-owned winery with an established reputation for producing world-class wines! Since 1973 to be exact.
• Our success is built on quality, consistency, and continuity-characteristics we apply equally to the people, grapes, and operations of the winery.
• We are all about our company culture so much so, that it’s our #1 priority.
• We value sustainability in all aspects of our business. We respect the land and our management of it – treating the soil, water, and climate with care and respect with regard to the next generation.

With us you will be able to:
• Work with extraordinarily passionate people. Top talent wants to work with top talent.
• Be an integral part of a family-owned company where everyone knows your name.
• Enjoy the fruits of your labor!

What we will ask you to do:
• Assists with planning and execution of all winery events, including pre-event registration, managing event electronic files and documentation, co-hosting events with other Cakebread Cellars staff, communicating with vendors and staff, distributing event communications, and debrief reporting.
• Responds to phone and email inquiries in a timely manner for general questions and securing reservations.
• Confirms event bookings, secures billing information and clearly details the information event in the reservation system so the appropriate staff can complete the customer’s request to their expectations.
• Conducts site visits for prospective clients.
• Coordinates, books, and sells experiences for private group visits to the winery.
• Plans and confirms all details with customer including timing, guest count, wine selections, menu selections and rental equipment where appropriate as well as any special requests, allergies or dietary restrictions the guests may have.
• Develops and maintains a complete working knowledge of the menus, menu ingredients, wines, and preparation of food.

What you should bring to the table:
• Minimum 3 years special event planning and operations experience in premium wine or luxury hospitality industries. Fine dining experience is a plus.
• Proficient in MS Office Word, Excel, and Outlook, including creating spreadsheets of moderate complexity.
• Exceptional written and verbal skills.
• Strong time-management skills and ability to plan work and work efficiently according to priorities.
• Solid planning and organizational skills, along with creative problem solving and analytical skills.
• Ability to work both independently and as a part of a team.

What we will bring to the table:
• Competitive salary.
• Employee focused culture.
• Employee discounts.

We seek candidates available to work primarily from Thursday to Monday. Please do not let this deter you from applying as our team is flexible!

Cakebread Cellars is committed to attracting and retaining a diverse staff. We will respect your experiences, perspectives, and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.

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