Business Development Representative

About the Role

As a Business Development Representative at Phocas, you’ll sit at the very front of our revenue engine. Your mission is to create high-quality sales opportunities by engaging prospective customers, understanding their challenges, and connecting them with the value Phocas delivers.

This role is ideal for someone who enjoys starting conversations, learning how businesses operate, and building the skills needed for a successful career in sales or go-to-market leadership. Your work will directly influence pipeline growth and revenue outcomes.

Why This Role Is a Great Opportunity

• Direct impact - Your work feeds directly into the sales pipeline and revenue growth.
• Skill building - Develop world-class prospecting, discovery, and communication skills.
• Career growth - Clear paths into Sales, Account Management, or other GTM roles.
• Team environment - Work closely with Sales, Marketing, and Partners in a collaborative culture.
• Learning-focused - Ongoing coaching, feedback, and enablement to help you improve fast.

What You’ll Do

Build & Manage Your Prospect Pipeline

• Own prospect engagement from first touch through opportunity creation.
• Proactively identify and engage prospects aligned to Phocas’ ideal customer profile.
• Build and maintain a healthy pipeline across inbound, outbound, and partner channels.

Engage & Qualify Prospects

• Conduct consultative discovery conversations to understand customer pain points and goals.
• Qualify opportunities based on agreed quality and conversion standards.
• Clearly and confidently articulate the Phocas value proposition.

Collaborate & Execute Campaigns

• Partner with Sales, Marketing, and Partners on coordinated prospecting campaigns.
• Follow up quickly and professionally on inbound leads to maximize conversion.
• Share feedback with Sales on opportunity quality and market insights.

Operate with Discipline

• Maintain accurate CRM records and strong pipeline hygiene.
• Stay current on Phocas products, customer use cases, and market trends.
• Use sales tools and technology to work efficiently and effectively.

What Success Looks Like

• Consistently creating sales-qualified opportunities that Sales values and accepts.
• Strong conversion rates from lead to opportunity.
• Fast, thoughtful responses to inbound leads.
• Regularly meeting or exceeding opportunity and quota targets.
• Positive feedback from Sales on the quality of opportunities you create.

What We’re Looking For

• Strong motivation, resilience, and a desire to succeed in sales.
• Curiosity and consultative discovery skills.
• Clear, confident written and verbal communication.
• Ability to manage time, priorities, and follow-ups effectively.
• Willingness to learn quickly and continuously improve.
• Comfort using CRM and sales tools (or eagerness to learn).
• A collaborative mindset and team-first attitude.
• This position is a hybrid role with an expectation of in-office presence 3 x weekly

Benefits

Why Phocas? 

Phocas Software is a profitable, growing SaaS company with a loyal customer base and a category-leading product. With a clear path toward scaling from $70M to $250M and a reimagined GTM structure, this is a prime moment to join and shape the future of how we deliver value to customers. 

We know that fun is different for everyone. So, if you want to try out innovative approaches to sales, lead a project, save the planet, or spend more time with your favourite people outside work, you’ll have our full support.

As long as you’re doing what brings you joy, the rest falls into place. Think less stress, higher performance, more energy and all-round nicer human. Your friends and family will be delighted.

Create your happy place

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)

• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability
• Training & Development
• Work From Home
• Wellness Resources

Phocas is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.


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