Manager of Direct Mail

: UCLA Direct Mail is a division of Mail Services' whose parent is Mail, Document & Distribution Services (MDDS), a department which reports to Vice Chancellor and Chief Financial Officer. The Manager of Direct Mail is responsible for an operating budget of $3.5 million. The unit processes close to 1 million UCLA Health billing statements annually plus numerous specialized mailings in support of UCLAs Academic, Research and Health communities. As the UCLA liaison to the USPS Business Mail Design Center, the Direct Mail Manager helps protect UCLAs non-profit status by advising staff on USPS regulations, procedures, and policies. The position collaborates with the Direct Mail Administrator and has a team of direct reports who handle production and transportation.

Salary & Compensation

• UCLA provides a full pay range. Actual salary offers consider factors, including budget, prior experience, skills, knowledge, abilities, education, licensure and certifications, and other business considerations. Salary offers at the top of the range are not common. Visit UC Benefit package to discover benefits that start on day one, and UC Total Compensation Estimator to calculate the total compensation value with benefits.

Qualifications

• 5 years of leadership and/or supervisory experience sufficient to organize, motivate, and train staff members to meet department goals. (Required)

• Skill in a variety of human resource related matters, i.e., employee training, evaluations, interviewing and selection, employee relations and corrective action. (Required)

• Skill in prioritizing assignments to complete work in a timely manner when there are changes in workload, assignments, pressure of deadlines, and competing requirements. (Required)

• Demonstrated customer service skills sufficient to service customers in a professional and timely manner. (Required)

• Computer skills sufficient to interact with internal UCLA systems, produce necessary reporting documents, and communicate with internal and external customers. (Required)

• Ability to perform frequent walking, standing, bending, stooping; to lift, lower, and carry mail weighing up to 50 pounds; and to grip, lift, push, and pull mail gurneys and cages over various obstacles (curbs, steps, ramps). (Required)

• Knowledge and experience in the principles, practices, and trends of management within a large University mail services operation. (Preferred)

• Demonstrated knowledge in United States Postal Service requirements. Ability to communicate detailed requirements and procedures to internal and external staff. (Preferred)

Education, Licenses, Certifications & Personal Affiliations

• High School Diploma or equivalent combination of education and experience (Required) Or

• Bachelor's Degree in a related field (Preferred)

Special Conditions for Employment

• Background Check: Continued employment is contingent upon the completion of a satisfactory background investigation.

• Live Scan Background Check: A Live Scan background check must be completed prior to the start of employment.

• Driving Record: The position is subject to the California DMV "Pull Notice System" and continued employment is contingent upon proof of a satisfactory driving record.

Schedule

7:00 a.m. to 4:00 p.m., Monday - Friday

Union/Policy Covered

99-Policy Covered

Complete Position Description

Apply

Campus Requisition #:

7616

UC Payroll Title:

MAIL SVC SUPV 1

Department:

MAIL SERVICES

Appointment Type:

2 - Staff: Career

Budgeted Pay Scale:

$54,500 - $75,000 Annually

• Full Salary Range:

USD $54,500.00/Yr. - USD $103,100.00/Yr.

Onsite | Remote | Hybrid Type:

Fully Onsite

Department Location:

555 Westwood Plaza Mail, Document & Distribution

Full or Part Time:

Full Time